Please, whatever you do, do not book with this woman!! We booked her personal room, thinking that it would be our safest bet for getting a decent room, but we were mstaken. The room had had plumbing problems and so it stank and the linens smelled like mildew. The bed sunk in the middle and we got no sleep that night. The balcony door lock was broken and the railings on the balcony were at least 8 inches wide--my 4-year old could fit through! At first she did not want to help us, but she eventually moved us to another, so-so room where we finished out our stay. We just got home yesdterday, however, to find that she had charged us $25 for everything she could think of, like not taking our trash to the dumpster and using too many towels! I will never use this woman for anything again and I hope no one makes the same mistake I did!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
no way!
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun
Management Response
Condolady, Rental Manager
(Management representative)
Jun 23, 2008
A small hole was placed in the tile by maintenance to repair a valve stem. This woman swore up and down that it was making the unit "stink." Maintenance returned to the unit to investigate, and called me stating "there is no odor whatsoever." All of the engineers were busy with plumbing problems at the other end of the complex, and couldn't get there within the short timeframe of her stay (3 nghts). The bed was brand spanking new with a very plush, thick pillowtop mattress. After this woman departed, there was a same-day check-in. No complaints whatsoever from those people about a smell, bad bed, or anything else. I called them to inquire, and they were, indeed, very pleased with the unit. The balcony in this unit is the same as every other balcony in the complex. If it were unsafe, we'd have been shut down. I don't know where these accusations are coming from, but they are definitely NOT true. By the way, the hole in the tile was the size of a half dollar.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.