My daughters (ages 18, 19 & 21) & I stayed for 2 weeks. The room was ok when we first checked in but we had the "efficiency" room, so were disappointed to find the fridge, stove & sink to be very old (see my pics). When I turned on the faucet in the kitchen, water literally sprayed all over me. I had to go down & tell them the problem and they did send someone up to fix it right away. The problems were as follows:
The room was not cleaned properly!! Our sheets were only changed THREE times in 2 weeks. Even though I complained, they still didn't get changed, so I stripped the bed & put the sheets in a pile with the towels. That is how I got them to change them. The floors in kitchen/
vanity/bathroom were filthy (again, see my pics). The kitchen had sticky stuff all over the floor & they didn't clean it even though I moved the chairs away from the table so they could CLEARLY see the gross stains.
If you want to use the Hot Tub, good luck! First, the jets only worked on one side & not strong at that. They let the teenagers & even small children practically run the show at the pool area. We were there for 2 weeks and could barely use it even though there is a 15 minute or so time limit. Teens & you children stayed in for literally hours, alternating between the pool & hot tub. Also, the pool area is supposed to close at 11:00pm, but teens were in the pool/hot tub until 2:00am some nights. But when my daughters & I went out there at 10:45pm to try & steal some time alone in the hot tub, the maintenance man came up RIGHT AT 11:00pm & told us it was time to go (he stood there until we left).
I complained to the staff twice about this, but they did nothing.
There are a few bright spots, such as the onsite bar. The woman who runs it leases it from the hotel, so she has nothing to do with the hotel directly. The drinks were a little overpriced, but the service was great. She is very nice & will chat if you like or let you enjoy the ocean view without chit-chat. Also, the free breakfast wasn't horrible. Just the bare bones basics, but hey, its free. Also, there is a 7-11 just across the street, so we liked that.
If you want to see a beautiful place, go to Ponce Inlet. It is a fairly short drive & it is just wonderful. We saw lots of dolphins & it is so quiet.
So if you go to this hotel just know that, in my opinion, It is geared more towards spring breakers/bikers week people than those looking for relaxation & quiet.
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