On December 6, 2007 while walking into the bathroom of my hotel room at the Hartford Hilton Hotel I unexpectedly stepped on a piece of broken glass that lodged into the bottom of my right foot on the outside of the instep causing significant pain and bleeding.
The extracted piece of glass was approximately 1 cm long.
I lodged a formal complaint against the Hotel for their negligence and irresponsibly that resulted in my personal injury. I have traveled extensively and have never had a similar experience at any other hotels. I am considering suing the Hilton Hotel for my personal injury and the Hilton Hotel’s negligence that caused this personal injury.

Having spent the prior night at the Crowne Plaza (old, disappointing) I was very pleased with my executive floor room at the Hilton. The bed was comfy with great linens, the amenities were great, and the room was clean, modern and spacious. The club level free breakfast was better than the pay buffet in the coffee shop downstairs. I had a great meal from room service one night. Service at this hotel was quiet good, with a friendly and helpful concierge. I had some little complaints, such as the elevators being overwhelmed during peak times and my key card no working, but I would definitely stay here if in Hartford again.

A colleague who stayed at the Marriott was very disappointed in his hotel room, calling it old and dirty, and my room at the Crowne Plaza was not at all what I expected. The Hilton seems to be the best game in town.

Pretty average hotel. I was there for a conference the same night the Bruce Springsteen concert was happening next door, so it was a little crazy at first. I was on the Executive level and the room was completely average, the Exec Level hospitality lounge was okay, charged for alchohol as most American Hiltons do, but they had great appetizers. Location was pretty good, a nice walk to the Convention Center located at the Marriott. The Hilton Bar was weird, the older lady bardtender was there by herself, and would close at midnight. And, she said they don't serve shots. It wasnt a horrible stay, but I don't feel the need to stay there again. The Marriott was beautiful, with great bars, restaurants and a Starbucks! We are staying there next time.

Had an overnight stay at the Hilton in Hartford, CT for a business trip. Hotel was easily located off of 84 and can be easily spotted from the streets.

I was given probably the worst room as far as location goes. Lowest floor. Next to the elevator. And with a view of the roof of the conference rooms, along with another wall. Not what I expected for someone who has gold status with Hilton.

The room itself was nice, clean and homely. All pillows lacked fluffiness. My head would go straight through the pillow and be resting on the bed.

The bathroom was a little small... the door wouldnt need to be opened for 90 degrees, and it would smack the shower rod.

Internet access was $10. Parking was $17.

Going back to check-in, I thought it was great that the reception asked me if I wanted a wake-up call set up. I set it up. Of course, I never got the call in the morning. Fortunately, I set a back up alarm on my cell phone. The alarm clock in the bedroom did not work as well.