I've stayed in many Marriotts in the past, but unfortunately the Marriott in Riverside does not meet the grade. First, as others have noted, it is somewhat difficult to find the hotel entrance... it absolutely needs better signage. Second, I had checked the rates on the Marriott website, but as I was not sure that I would be spending the night in Riverside, I did not make a reservation. When I showed up at the front desk to book a room, they quoted me a higher price than what their website quoted. When I asked about that, they said it was a "web only" fare. It wasn't, so I simply called the Marriott main number, booked the room, and then checked in (all while standing at the front desk). While I was doing this another clerk at the front desk DID quote the correct price to another couple asking to check in. The clerk I was dealing with apologized, said he was given the wrong rate by his boss, and he comped my parking for the night.
As far as the room, it was clean and very comfortable, although the paint on the ceiling in the bathroom was peeling. The air conditioner in the room is also extremely noisy... even noisier than the in-room units you find in cheap motels.
The rooms have no mini-bar or bottled waters. At 11pm I was asking all the hotel staff where I could get some water, and no one knew. Finally a staff member suggested I go to the bar of one of the private parties taking place and try to buy a bottle there. I did, but they did not have water either. It wasn't until the next morning that I noticed a vending machine on our floor (out of sight), that did have bottled water. I'm still a bit surprised that no one in the hotel knew about the vending machine....
While I would stay here again, it would not be my first choice. The Mission Inn, while usually more expensive, does provide a much higher level of service and comfort.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Girlfriend getaway, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon