I've stayed several times here in the last couple years. Renovations are complete now and the hotel is great. I had a "Presidential Suite", there are many of these in the hotel. The shower is enormous in size!! 4 large shower heads from the ceiling and two from the wall, with the colorful glass till surround you feel like you are in a rain forest waterfall. Two hi-def TVs, a large balcony with very nice patio furniture. The standard rooms are nice and large but do not have the huge bathrooms and hi-styled design as the Presidential Suites.
Pros: Location, walk to main shopping and dining areas in dowtown Palm Springs; rooms are large and with private patio or balconies; amazing views of San Jacinto mountains; service is outstanding; hi-speed worked very well;
Cons: The hallways are a bit drab with unflattering art, feels like a chamber. Very much in contrast to the bright rooms. Though the rooms are new, some of the lighting wasn't well planned (in the Presidiential Suites). The standard rooms don't seem to have the same hi-tech design style issues as the Suites (lighting that is in dire need of dimmer controls, enormous and modern bathrooms). There were several small maintenance issues, none enough to call in to the desk (but would think someone on staff would have caught it).
Tips: Ask for a room facing the courtyard/pool (others face the street and lots). In addition, the best views are the pool AND mountain facing rooms, highly recomended to request this! The wooden blinds in some rooms don't block light well, ask for one of the Suites which have sheers and black-out drapes. Take advantage of the "Resort Value Pack", it's reasonable in price and includes a lot (like free Internet, parking, calls, gym access, more).
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.