I am absolutely thrilled to see the recent reviews written about this enchanting resort. Like most I was horrified by some of the earlier reviews and had a great amount of anxt over my selection prior to arrival. Well, thank God I went with an open mind.
As many have said, it's great to have a nice building, but its the people that make your vacation. When we arrived, we found we had a room with one queen size bed (my husband, my son and I). We went to the front desk and within half an hour a bed (not a cot) was brought up and all was well. On the day of our departure check out was at 1:00 p.m. and we were to be picked-up at 8:35 p.m. There was no question as to whether we needed to leave our luggage in a locker or whatever. If your room is not booked, you keep your room. Ours was, and we were immediately given another room to put our luggage, valuables and take a shower before leaving. That's just the front desk staff.
While we were there our son celebrated his 16th birthday. Christine, the food and beverage manager, arranged for a large table to be assembled so our fellow travellers we had made friends with could join us, had the mariachi band sing happy birthday, and had a cake made which was brought out by the animation team.
The animation team works 14 hour days and never - I repeat never complain. They are genuinely happy people who want nothing more than to make your holiday better. They were nothing short of being a joy.
The serving staff are diligent, happy hard working people. They engage you in conversation simply to make their days brighter doing their work, not because they are looking for anything from you.
The beach is cleaned every single day without exception. In fact, near as we could determine, the picture on line depicting all the debris was taken a mile or so down the beach where it is undeveloped. Shame on them.
The rooms are spotless. No they aren't fancy, but considering you fall into bed at the end of the day, you don't really see much of it anyway.
The cleaning staff completely trustworthy. I can't say I have stayed anywhere where I had less worry about my personal belongings. You can't buy that peace of mind.
The food is well cooked. I would say probably above average for the DR. Lots of variety (they sure can cook pollo - chicken) The Thai restaurant is to die for.
Now about the paradise part. It is so well manicured and the palm trees and vegetation give it a surreal feeling. We spent mornings on the beach and afternoons by the pool for the most part and both venues are beautiful.
We made many friendships while we were there, mostly because it is a smaller resort, which gives you opportunity to actually meet people.
We are so happy we chose Paraiso Tropical. The price was more than right and the experience was of so much greater value.
Andre and Liz Gagnon, Ottawa, Canada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun