I booked this hotel through Hotwire. I was concerned once I found out about the reviews but was still hopeful. The room was shabby. Furniture was frayed as if attacked by a cat, stained and a chair had a hole in it. Carpet was stained. Drapes were old. My blanket had a hole. Beds were comfortable but that was the only redeeming factor. I booked the hotel for 12 days. I had to ask to have my sheets changed. My bathroom counter went 2 days without any cleaning at one point. I heard another guest ask for towels because they didn't leave any for him. Desk people are not knowledgeable about the area, cannot recommend restaurants, etc. Room air conditioning is extremely noisy and the bathrooms are very cramped. BUT, TO TOP IT ALL OFF, they charge 50 cents a minute for local phone calls AND the hotel has NO VOICE MAIL! The front desk is unable to take any messages either, for some reason.

Pros: Price was awesome ($40/night/rm); hotel is beautifully landscaped and by the gate of Scottsdale Municipal Airport.
The foyer is spotless, staff is friendly and professional.
The suites have a nice seating area as well as a large bedroom. There is a solid door that separates one area from the other.
The sitting room consists of a pull-out couch and chair; an office nook that includes a comforartable office chair and a midsized table doubling as desk and dining table. The sitting room also hosts a mini kitchen consisting of a sink, microwave, and fridge. There is a 27" TV and a chest of drawers in both the sitting room and in the bedroom. Lighting is adequate and easily accessible in all rooms.
The bedroom is large and has a roomy closet with full length mirrored panels, a soft, comfortable, king sized bed, full sized iron and ironing board, bedside tables and a seating nook. The windows are nice and the curtains are thick enough to block the heat and completely cover the windows.
Breakfast is a complementary buffet in the dining room, which consists of several seasonal fresh fruit choices (best oranges I have ever tasted), warm biscuits and gravy, an assortment of fresh breads, bagels, and cereals. Juice, milk, condiments (and real silverware) are standard. The resturaunt is open for lunch and dinner hours. The hotel serves the best 'Breakast on the Fly" I have ever encountered. (H2O, yogurt, granola bar, fresh apple, and a sweet)
A lovely pool, small spa, workout room, and elevator service are accessible for all guests.
Cons: Bathrooms are extremely small. It takes a little while for the AC to eradicate the heat in the rooms but once the temperature regulates, the AC has no trouble keeping up.
No wireless internet in suite; however, there are two computers in the foyer, connected to printers and internet for the guests' use.

I booked this on Hotwire and got a pretty good rate and was suprised to see the spaciousness of the suite. The hotel overall is quiet and the hotel is tucked back off the main drag, Not recommended to stay here without a car as it is a good three to four blocks away from anything. But, great shopping nearby. There is a nice continental breakfast and two computers in the lobby for internet use, but once again the service is awful.
I asked for a wake up call and did not get it. I asked about a lost item and they just kind of shrugged their shoulders. Asked where I could get my nails done(this is supposed to be a 3 star hotel) and they said they didn't live in the area and didn't have time to help me. Always took about 5 minutes to get someone to help you and they were always rude as if you were inconveniencing them. Weren't trained well either, not friendly or competent with their jobs. Nice pool and jacuzzi and somewhat decent suites, just older property. Lighting is very poor in hotels. When I asked about the water running all night long above me and asked them to get that taken care of, they just noted it and again shrugged their shoulders. So if service is not such a big deal, its okay. I eventually just stopped bugging them as I liked the actual suite.

Now called the "Thunderbird Suites", this small hotel is just fine for simple stay. It is a bit dated, but fairly well kept. Great location off of North Scottsdale Road, near dining, shopping, highways, etc.