Great Staff, but old hotel that needs updating.
In our three day stay we changed (moved) suites twice. The suite we checked into had no towels and an inoperative phone so the staff suggested we move to a "Casita" suite by the pool.
It was nice but noisey, every fan in the suite either rattled, whistled or buzzed. We worked with it, but on night two we discovered we were sharing our room with multi-legged crawley creatures. Naturally, we moved again.
The price was right and the location was OK, but we're NOT going back.

The Four Points is a nice upscale hotel at a very reasonable price. Rooms are clean and bright and the walls are acceptably thick; I could hear my neighbors but only during one of their several climaxes. Most of the hotels are on the dingier westside of town, but don't let that stop you---it's not a bad neighborhood, and there are several national restaurant chains closeby, but the trendy part of town is a few miles away. No free breakfast, but for $8.95 there's an all you can eat breakfast buffet.

I wasn't expecting anything great from this hotel, but boy was I pleasantly surprised! The room was really large, extremely clean, and very comfortable. Everything was very cute (pillows labeled with soft, firm, cute amenities in the bathroom, etc) and just so nice! I wasn't expecting to love it so much. The hotel isn't in the most exciting area, but I was looking for somewhere to stay and didn't mind driving to places.

This hotel was our fifth in 5 nights. It was very nice, tied for the nicest. It was just what one would expect from Sheraton. The bedding was fresh & clean and the bed had lots of pillows. The room was quite large. The toilet and shower/tub (a square shape with a seat ) was separate from the sink/closet/coffee station. The closet door, when opened, also worked as a door to the sink area which was great for me with two kids of the opposite sex. Everyone had a place to change in private.

Our room was quite the walk from the lobby but we found another entrance and nearby elevator to make things easier.

There is an Olive Garden directly across the street and we could see a Chili's is under construction outside our window. A mall and an amusement park are close by. The highway (I-17) is within a 1/2 mile.

The pool and spa area was very nice. The pool had lots of floats to amuse my son.

I used 4000 of my SPG points for the night. A Friday or Saturday would have only been 3000. As far as hotel points go that is a bargain, especially for such a nice room.

The hotel is 17 miles from the airport and they do not offer a shuttle.

I'd certainly stay again.