Stayed for 2 nights on the executive floor of the Eton having spent 1st night in the Shangria la hotel Shanghai.

Liked:

1. Great room. Modern and clean if not a little small bedroom.
2. 2 nights here on exec floor with free breakfast and cocktails and drinks in evening is same price as 1 night at Shangri la.
3. Nice gym and although i didnt use it, think theyve upgraded the Spa ( see other reviews re ladies of the night).
4. Good choice of food for breakfast although not in same class as Shangri la regarding food quality.
5. 2pm checkout

Didnt like:

1. Staff on exec floor nice enough but pretty useless regarding restaurant recommendations for dinner

2. Location not the best. Need a taxi to get anywhere really.

3. Lot of western (american ) travel groups at breakfast. Not the place for a quiet breakfast !

Stayed here for two nights when in business in Shanghai.Well appointed and serviced rooms and common areas.Staff very professional and helpful.A relaxing and enjoyable stay.

After reading the good comments about the hotel here , we decided to choose the eton .It didn't let us down.

My boyfriend and I have spent three nights in the Eton in Chinese New Year and we had a standard delux room .

We love the bathroom as it is big and you got the round tub in it.

The bed is very large and comfortable and we think the room service is very satisfactory.

We also tried the dinner buffet there and it was good with reasonable price.

The location of the hotel is good and you got the metro station nearby.

It 's a highly recommended !

We stayed in nov 07 after booking with expedia and getting a great price, we were looking forward to our stay here after all the great review's on trip advisor but were very much let down.
after so much travel last year i think my immune system isnt great and my sister who i travel with and myself seem to get everything going and i was i'll the whole time we were there after getting food poisening in the club lounge.
We always book the club and this is the most disapointing club iv ever been in, the seats are uncomfortable and you no this is so u won't stay to long, they follow you around constantly but when u ask them to get whatever you wanted you wait a lifetime on them bringing it. i noticed it was different if u were a man in this hotel.
Also be very careful letting ur husband go for a massage here as they are offered extra's and hate to take no for an answer. We met 2 different sets of couples that this had happened to, 1 set was a gay couple and both of them had been offered extra's. both sets had complained but had not been given an explanation by the time they had left. I think it says a lot that u cant get room service after 11 but u can have a massage untill 2 in the morning.
I really feel this hotel is a lovely hotel and a great price but i would worry about my partner being here alone and as in the case of both couples we met, id worry if i was with them!!
If staying here again ( and my sister would throw a fit if i ever sugested it ) i would recomend not booking the club as its not worth the extra money and this is the 1st time iv ever recomended not booking a club room, the room's are very small so id recomend booking a larger room as these dont have club facilities, strangly enough. Also the rooms all seem to have the most awful views, even if its a river view, its all very industrieal in the surrounding area's.
This Hotel does have nice products in there bathrooms but there not replinished unless u ask and this was the same of the tea and coffee. Very few staff members spoke english and just smiled and laughed like idiot's if u asked any questions.
When we were checking out on the club floor, u had to go to the ground floor 1st and change money as they only except yen but as i was i'll ,i asked if they would sort this out for me and gave them the amount of dollers we had worked out it would be plus $40 extra just incase when he came back it had taken the extra $40 and he said it was still short and when we worked out how much it was short it was 13 pence but he waited on that and as is usual in china u get no change.
I would recomend booking the hotel car to take u to the airport its worth the money and a very comfortable drive but strangly if u book it to pick u up at the airport they want you to send them ur credit card details in an email, they dont have a secure site to pay for this service. normally u book it and its added to ur hotel bill. I would recomend not getting a porter at the airport as its such a short walk in from where ur car or taxi lets u off and the porter leaves u at the door and asks for 150 yen for the 20 or 30 yards he pushed ur trolley.
All in all this is a good value hotel and its also a nice hotel but the rooms r very small and as i was i'll we used room service a lot and it was consistantly bad and always cold but the seafood buffet was very good and worth every penny paid.
The biggest thing letting this hotel down is the lack of service and it would benifit from the managment team staying somewhere else and using it as a learning process, I'd be pretty sure id never stay here again unless the service was greatly improved and the service in the spa was reined in.