Flew in from Mumbai to Chennai. I had booked an Executive Double Room online with Sheraton. Got to the Hotel and to my room, I was disappointed. This was no way an executive room, it was just a simple double room with a totally outdated bathroom. I immediately went downstairs to reception and politely told the lady manager that that the room can no way be an executive room. She suggested that i move into the executive suite. I said ok no prob.(She did not mention if there was any additional costs) The Suite was big, lounge area on one half and the bedroom on the other half, still all outdated wooden furniture and a really horrible dark blue tiled bathroom. Chennai is an upcoming business city and i expected better. The staff are good, and very hospitable. the bar is an old British colonial style retreat but closes at 11pm. There is another Sheraton down the road from this place called Park Sheraton which i hear is a lot modern. what is the point of having this outdated monument? If sheraton don't renovate this place then they may as well demolish the place.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.