This was the last hotel we stayed in Japan. We were here for a bit over a week and the hotel was very average. The service was ok and some of the staff seemed to have little english comprehension which was surprising for an international hotel. We got an old room which was very 1970s but it was clean and comfortable. I do have to say that the rooms are small compared to the Hilton in Tokyo and Grand Hyatt in Fukuoka. The hotel is right above the Uehimmachi station so its very easy to go to areas like Namba and Tennoji. If you have a JR pass its only 5 minutes walk to the JR Tsuruhashi Station. From this station you can catch the Osaka loop line to Shin Osaka where you can connect to the Shinkansen to Kyoto and other cities. There is also plenty of places around the hotel where you can get something to eat. Below the hotel is also a Kintetsu department store. Outside the hotel there is also a shuttle bus service that will take you to the Osaka International airport for about 1300yen.

We booked a triple share room at this hotel for a one night stay and found the rooms and service as expected for a Sherton hotel. The room contained 3 king size single beds for a triple share at AUS$165 per night with plenty of room to move around the beds and the desk in the room. The bathroom was large. All round a good homogenised Sheraton hotel. It is situated on top of a major rail line station so we had easy access to a train to take us to Shin Osaka rail station to catch a Shinkensen train to Tokyo the next morning. Highly recommended as a stop over hotel.

I stayed at Sheraton Miyako in January 2008 and some parts of the hotel were under renovation. Some floors were totally revamped to "Sheraton standard" but some floor were still stuck in the 1970s era Howard Johnson motel standard.

Apparently before Sheraton took it over, it was locally managed Miyako Hotel. You could still see reminiscene of it in parts of the hotel (logo on hotel towels etc). Parts of the hotel that's open to the public are wholly renovated and look nice. Parts of the hotel that are for guests still need renovation.

I was unlucky enough to get stuck in the old-styled room with what must have been 30 year old mattress and a bathroom with a door that belongs more to airline bathrooms than a hotel bathroom - thin with clip looking door handle and made of plastic. And forget the decor - there isn't any. The TV had cable box that didn't quite work unless you held the remote above your head (there is a written instuction that tells you to do that exactly). No safe box in the room. The only upside to the place is that it's clean. Although the place desparately needs renovation, the room is amazingly clean, well organized that is.

Transportation is awesome. This hotel sits on top of a subway station. And there is a department store adjacent to it.

Insider note here: try to get rooms with number that ends in even number (if you can). The even ending numbers have sitting area with sofa and coffee table whereas the odd numbers have no sitting area but just a bed and that look out to back of the hotel.

It's total crap shoot to this hotel - sometimes you win, sometimes you lose.

I won't go over the ground of previous commentators as they have said much that I would concur with.

The hotel is easy to get to/from the airport, (bus stop number 7, 1300 yen) and it is the only stop too and from the airport which is very convenient.

Breakfast was ok, though got a little boring after 5 days, as the western elements did not change on a day to day basis. The room itself was quite big for a Japanese or even an Asian hotel. I had a single and it came with a double bed, decent bathroom (with every amenity you can think of) a flat screen TV, a trouser press, nifty (in drawer) room safe , comfortable bed and so on. Like many Japanese indoor environs, it was warm to stifling inside, though to alleviate this, the window could be opened slightly. Strangely, the room was one of the quietest I have ever had in a hotel, the soundproofing must have been excellent.

Staff were friendly, though I found the lack of brochures/information about local sites to be a little unusual.

The hotel is not 'right in the middle' of Namba as say the Swissotel and the Cross are, though it is only 2 stops away from all the bright lights. A tip, there is no need to walk one to two blocks to catch the subway, catch the cheaper Kintetsu subway from directly under the hotel. You can walk from the hotel to the Kuromon Market, Den Den Town and Namba in about 20 minutes.