Great 4 star holiday hotel in a fabulous location. The rooms are small by western standards, but they were very clean and the furnishings were fine - really what you are paying for is the location not a room for a luxury romantic getaway. Like one of the other reviewers, we were returning from a ski trip so were not dressed up like the locals, however unlike that reviewer, we felt very comfortable walking around the hotel wearing hiking boots and outdoor wear.

My sister and I were in Tokyo for a wedding and the international out of town guests for the wedding were all housed at this hotel. Definitely top rated for location as it is situated above the train station. I found the rooms a bit smaller compared to North American standards but they were very clean. Nearby, there were lots of nightlife and easily accessible eateries. Only thing I had an issue with was a tad too much bleach used on the hotel robes.

I only stayed 1 night en route elsewhere but would gladly stay here again. Great central location! The airport limo bus drops off & picks up directly o/s hotel. I missed the bus from airport (check for sched) so decided to try the subway (1st timer & I spoke only English). Airport info desk helpful; limited english but I got by. The hotel can be accessed to/from the Shibuya underground train station; didn't even have to exit stn to reach hotel. Follow signs or ask.

By U.S. stds, hotel is probably 3-1/2 stars. Clean, decent room, nice bathroom, equipped with good amenities. Room decent for 1, smallish for 2. I was upgraded to room with view & a massage chair - nice - nearly fell asleep on it especially after a long flight. Since price is reasonable, I'd consider booking a higher priced room for more space if I stayed longer.

You couldn't be more central than this hotel. Right in the middle of the action.

The lobby looks nice, but the rooms are a little small especially the bathroom. It looks like there has been attempts to upgrade the room furniture but I really think all the rooms need to be completely renovated.

The rooms were clean with nice bed linnen. Only 2 bath towels were provided and there was no in-room safe. Internet was free.

This is not your Grand Hyatt and certainly felt like a business hotel. The hotel service was ok. The reception did not greet or speak until she was telling me what my room number was at check-in.

The view from the breakfast view was amazing. The quality and variety at breadkfast was average. You have to ask to get your bread toasted.

The hotel has an overnight bag courier service and can send your bags to Narita- very handy if you have large suitcases and pick them up at the airport.