Summary: I have stayed at this hotel 5 or 6 times in the past 10 years. The location is fantastic and service is great, but prices have continuously gone up and perhaps the rooms are starting to date a bit.

Location: As good as you can get at Shinjuku, 2 to 3 minutes from the JR Shinjuku's south and new south entrance. 5 minutes to Odakyu rail and Tokyo Metro subway lines. 5 minutes to Shinjuku-dori (neon lights), and just a couple more to Kabuki-cho. Directly across from Takashimaya Department Store, My Lord, Lumine, Tokyu Hands. Tons of restaurants around as well. Shop until you drop!

Rooms: Single rooms are small but double rooms are of good size. The sound-proof door has hydraulic hinges so it is very quiet. Each room has a large window that gives you a decent view no matter what direction you are looking at. If possible, ask for the Takashimaya view as those are the best, followed by Mt. Fuji (usually not visible). Despite the age now (the rooms haven't changed in close to 10 years), it is very well maintained. However, the bathroom is starting to feel a little dated, and the TV is relatively small. TV does feature English news channels. Free newspaper (English if you are a foreigner) is delivered each morning.

Food: I have eaten many buffet breakfasts at the now renovated Tribeks restaurant. The buffet has decent choices and is of good quality, a mix of Japanese and Western. They now feature an omelette/egg station as well. The breakfast is costly though if it's not included in your rate.

Service: Always polite and helpful. Note that the hotel is a high class business hotel but not a true five star so it has no bell service. They do have luggage carts at the lobby level that are self-service. They hotel will also happily stow your luggage until your departure after check-out, or should you wish to take a day trip and come back.

Value: Prices have climbed steadily over the years. With Keio Plaza recently renovated and Sunroute Plaza opening just next door, I think they need to start thinking about renovating their rooms to offer competitive value.

The hotel is a gem. The front desk staff is very friendly. Admittedly, I was spoiled by staff in smaller cities who automatically took our bags and showed us to and around the room. The hotel actually has luggage carts behind the front desk which is a little tacky. The rooms are updated, clean and spacious for Tokyo. Amenities are pretty good. Since the hotel starts at the 20th floor, everyone is guaranteed a view. You either look out at Mt. Fuji (when it's clear) or the Tokyo Tower. The hotel even provides a "view map" for the room. The location next to Shinjuku Station cannot be beat. Easy train access and great neighborhood with shopping, dining, sites and a huge park in walking distance.

We stayed at this hotel for 2 nights on a stopover from London to Perth. The hotel was fantastic. The views were wonderful and the staff most helpfull. The hotel restaurant is pricey so it is recommended that you go out to eat. Krispy Kreme donut shop is located right next door to the hotel - watch the line it never ends!

The staff were very helpful. It is useful to get the to write on a card for you 'Please take me to hotel century southern tower' it makes things a lot easier for you for taxis! Also this hotel is also a bus stop for the Bus Service direct to Narita airport so it makes life easier getting there and back.

We stayed in this hotel a few years ago. Great bustling location and they gave us a great room with fantastic views - we could even see the beautiful snow-capped Mount Fuji.

This may sound trivial but the high-tech toilet was amazing - there were so many buttons.

We stayed four nights during winter - it was cold but the sun was shining, the days were beautiful and the breathtaking million dollar view from our room was crystal clear.

Tokyo is definitely one of the world's most fascinating and exciting cities. We had such a wonderful and unique holiday - we can't wait to return.