My wife and I were staying 2 weeks in mid-June along the coast of Vietnam - Hue, Hoi An and Danang. Danang was our last stop and we had
booked for 5 nights at the Furama Resort Hotel Danang, based on reviews. Although the Furama was the highest priced of the 3 hotels where we stayed it was by far the worst. From check in until checkout
the service was non existent. The food was acceptable although it was
of low quality and it was very overpriced. An example was an appetizer of 4 boiled shrimp for US$12! Because of the extremely poor
service and quality we decided to return home 3 nights early, although or room had been prepaid. We decided it was better to lose the money than tolerate poor service and quality! I shall never recommend this hotel to anyone, even my worst enemy!

Although the Furama is in a rather isolated location, its facilities are beautiful--two swimming pools, a library, tennis courts, lovely restaurants, and huge rooms complete with a marble bathroom with both tub and shower, a sofa, desk, and kingsize bed. The property is located right at a beautiful beachfront.We enjoyed our stay here. The breakfast buffet was huge. The dinner and drink prices rather high.

We were initially given a room close to an area where there was considerable hammering going on. We requested and got a change in rooms immediately. Service at the reception desk and in the restaurant was good. The service at the bar lounge could have been a bit more attentive, considering the fact that we were the only people there in the late afternoon.

However, we would stay at this resort again.

OK, well I didn't want to write this review, but the resort made me. We went to Furama b/c friends we were meeting said it was their favorite resort in Asia. They were there a few years ago and just loved it. So off we went although I was a little concerned with the reviews on the website. (after leaving their impression has changed also).

When we checked in my husband said, "You are totally wrong, this place is amazing!". Which was true of our first impression. The facialitiies are great. Great pool, beach with no shells, tennis courts, etc. The longer we stayed (5 nights) the more our rating of the hotel went down. The service was the worst we experianced in Asia. For example, if you are suppose to be a 5+ star beach hotel, then it is important to have pool service. Something small, but if you wanted a drink during the day it was like asking a huge favor to have someone come by to get a drink. (then it took 20 mins to bring it over). Yes, you could get up and walk over the bar and place your order, but the purpose of being on vacation is to relax and enjoy and not jump up every five mins. With a group of 6 this was something we found very annonying and not what we expected for a 5 star hotel.

My suggestion would be to try another hotel in the area. This one will not be on our list to go back to.

On a positive note, the prices of drinks were reasonable ($2 for a soda, $4 for a beer) no matter if you were at the restaurant or from the mini-bar :)

This is an excellent choice if you are willing to pay 5+ times the amount of a comfortable hotel in the area. The rooms are excellent, staff very helpful, food reasonable (10USD/meal). If you are looking for a relaxing stay in which everything is taken care for you this would be ideal.