My husband and I stayed at the El Olf hotel from 23 rd to 30th August 2006. It'a a 4* hotel and it's normal to expect service of such level. We have had "all inclusive" arrangement. The hotel is quite nice, and so are the rooms (spacious and lovely decorated). No mini- bar, sef at the reception. The hygiene of the bathroom and the cleanness of the room depend of how much money you leave to the cleaning lady. A 2 TD/per day tip will do to have a room cleaned. The towels are horrible: suggest to bring your own. The swimming pool is great, clean - no remarks.
The staff: the ladies at the reception are fabulous, opened to help, give service and information at high level. There is a young male combination at the reception so arrogant, changing money under formal course and very very rude.
The waiters are lazy and cheeky, they do not hesitate to take tip but do nothing back.
The food is quite spicy, mediocre. The all inclusive includes beverage- this is awful: they give you plastic cups not so well washed, dilueted coca cola and beer that's undrinkable. You can of course get bottled coke if you pay 2 TD.
I loved Tunis, the Hammamet region, and we had great time there. They need to train their waiters (even in a high class restaurants) to achieve a normal (european) standards of quality and they also need to be more clean.
We enjoyed the beach (near the hotel) which is fabulous- perfect sea, beach, umbrellas...:-), the walks, the medinas, cities we saw, riding on camels and the parfume of yasmine.
An advice to all travellers: if you can afford it, take a minimum 5* hotel, because many people that we encoutered from other 4* hotels were also disappointed.
Enjoy your stay in Tunis, it's a really nice country