When I saw the hotel on the brochure looked like heaven, the reality is different. Most people write good reviews and i read them all before i left to Hammamet.
We traveled by night so we arrived at 6.30 in the morning, tired, hungry and in need of showers. The Panorama rep was there , quite helpul but he was there at 10.00. At this stage I haven't slept in more than 28 hours. As we were hungry and we had B&B booked with Citroniers, we headed for the dining room only to find complete and utter shock. They offered bread, butter jam and croissants. THATS IT !!! Some watered down cheap coffee, some sqaush with water that they passed on as orange juice hot milk and cocoa powder, which turned to be out lifesaver as the kids drank that every day of our stay. My kids ate bread and butter for breakfast for the whole stay, which was such a dissapointment.
The restaurant
The hotel's restaurant on the other hand was the best food we had in Hammamet , good clean retaurant with friendly staff. Menu was varied and you could pick from fish to pork, any meat you want. They dont do bacon or sausages but they offer other pork alternatives. We mostly ate chicken which was the best. Average meal costs between 8TD - 13 TD. (which is under 10€)
The rooms
They were clean and tidy, big and spacious, but because its a 2 star hotel , there is no mini fridge, the TV is paid per day (4TD/day) , the safety box is paid per week (7TD/week). I found that quite unreasonable as most hotels offer these things in the price of the rooms not as extras. The hotel is exactly 2 stars and do not expect more, worn down building, with worn down towels and bath tubs that we used only for showers as I wouldn't lie in them.
The pool
There is only one pool with depth from 1.10m - 2.6 m and as we went in May the weather was not very hot therefore the pool water was freazing cold. The cleaned it everyday and changed the water and all, but we only used it once.
The staff
Very friendly but some more than others. Appearantly its run by a family so everyone is related, to me this doesnt matter that much as long as they are doing their job.If you have children they do not offer any special treatment for parents so if you have any crying babies or starving toddlers they wouldnt make sure that you get your food faster. But all and all the staff was the hotel's best asset.
The beach
As promised the beach was very close, but you have to go through some alleys and there are dogs roaming around and sometimes I was terrified they would bite us. There are messy alleys but the beach is nice and you get some chairs free as hotel guest or rent a lounger for 2 TD a day. The water was cold but acceptable. There is a snack bar belonging to the hotel on the beach and you can have perfectly good food there, as the hotel the food was the best value and taste.
Excursions & Trips
The rep offered us a good choice of trips but being with children we were limited on what to do.
African Dreams -60TD /person 30TD /child
Departure from hotel at 15.00 and spend about another 30-40 min collecting from all hotels in Hammamet and Yasmine Hammamtet area.The trip takes about 30 min to Friga Park where you see all sorts of animals including lions, tigers, elephants and so on. Then you are offered an entertainment night with good food and drinks (all included) and the best show I have ever seen in Tunisia. Zulu Dancers were very good and entertaining. The Tunisian dancers were lovely as well and the belly dancing made me get up from my chair and move that extra ring of belly around my waist.
Aqua Palace 40TD/adult 20TD/child
The weather was not on our side as it was cold and we could hardly enjoy the rides, it was a long trip to Kantaoui - leaving at 10 am we made it there at 11 am , we had an hour browsing around Kantaoui, beautiful city the best i have seen in Tunisia, clean and marina was lovely. The Aqua Palace was only 3 hours to the kids dissapointment as I thought it's gonna be a whole day excursion.
Hammamet area
It is the poorest city i have ever been in, buildings that seem to collapse, cats and dogs everywhere, my son was scratched by a cat and we spent half a day in the hospital fo a tetanus shot where we had to pay as they wouldnt accept our travel insurance.(51 €). If it rains or its cold there is nothing to do in Hammamet. Taxis are 3TD to the medina or Hammamet Centre from the hotel, and 5 TD to Yasmine Hammamet where is a beautiful amusement park Carthage Land, where we had good fun and camel rides., train rides, boat rides with splashing water.
The medina
Complete horror, if you do not want to buy something in particular, do not go. They hassle you and invite you and litteraly put necklaces, bracelets , rings on you and then they ask you for money. " Good price madam!!!" this is what they all say, they are robbers.
If you decide to see the medina which is like a big market , a bazaar more so, there is good quality leather but they are pumping up the prices, so beware, the most you should pay on a medium sized leather bag (ladies bag) is perhaps 30-35 TD. Ther sell silver but be aware that in Tunisa silver is sold by object rather than being weighed and sold by Grams, so bargain. I was offered a silver stone engagement ring with 90 TD and in the end I bought it with 20TD.
Also gold has a a Tunisian stamp rather that the normal numerical european stamp. Be aware of that stamp some are fakes, the average by gram is 30-35 TD and in jewlery you pay even 41 TD/gram - but at least its genuine.
There is also lovely pottery and ceramics , bargain as much as you can because the keep telling you is hand made and all that crap and they try to push it down your neck at enourmous prices.
Also my daughter wanted a belly dance costume and a seller told me 120TD when in fact I bought it with 20TD and I found out its only worth 15-16TD. So they really are the most crafted lying sellers I have ever met.
Conclusion
If asked if I will ever returned to Tunisia I said without a beat _ NO .
I visited Tunisia as I thought its was a nice arabic country much safer that Algeria or Libya but definetly will not return there.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun