hi there, we've just returned from the hell hole bel azur and can safely say that it was the worst hotel we have ever stayed at in 30 years of travelling!!. From the moment we arrived we noticed the hotel was dirty from top to bottom and had a dreadful smell of stale smoke and alcohol. Our room was like an army barracks with the hardest bed ever. the room was absolutely filthy and more worryingly dangerous as the toilet leaked dirty water all over the floor when you flushed it, the lights came on and off as they pleased and the balcony door would not open properly, also we had electricity cables hanging outside the window. We tried changing rooms but realised after seeing others that they were all awful and tatty, and dirty beyond belief.

The staff in the bar were lovely as were the restaurant waiters, we felt sorry for them as you could sense they had great pride in there work. however the animations crowd are terrible!! constantly harassing you to go out drinking with them and they even offered to arrange a prostitute for my husband. other guests also complained about this crowd to the thomson rep who just didn't care less. the food was ok but not at all tunisian, catering more for the germans and french, very dissapointing seeing as we went to north africa!! the whole hotel including the pool were so filthy the place should be closed down. The worst part of the holiday for us was being approached by prostitutes in the hotel bar constantly!. the staff seemed to accept this as normal and other elderly guests seemed to go there especially for this which turned our stomachs. the beach is lovely though with nice a view, but that is the only nice thing about this awful filthy hotel, be careful with your valuables also as one guest had her handbag stolen from a member of the animations "gigolos" and even saw him do it yet he denied everything and the management did not care at all. we would never return to this hell hole and couldn't wait to leave it, we all go on holiday to get away from crime, drugs, prostitution etc, not to be surrounded by it and sleep in filthy bedding in a filthy room in a filthy hotel!. three stars? not even one, more like a brothel than a hotel, awful.

this hotel is a complete dump and needs a complete refurbishmebnt asap. the waiters and bar staff were lovely but all other staff were rude and insulting. the bar at night was full of prostitutes and they seemed to be completely tolerated by the staff including management!!. the resort was boring and completely unsafe at night with people relentlessly pestering you to buy drugs or prostitutes, or both. visit tunisia and have a day trip to hammamet but don't stay there and definately do not stay at the hotel bel azur, you have been warned.

I am surprised by what some people have wrote about this hotel, they must have stayed somewhere else. The hotel is shabby and in desperate need of maintenance. The hotel reception stinks of stale alcohol and cigarettes and reception staff were unhelpful.
The room we stayed in needed a good clean and the bathroom was awful, there were tiles falling off and the shower was little more than a drip. Our balcony that we had paid extra for looked like it had not been cleaned in years, as did the chairs.
Meal times we were made to share tables with other guests. The food was pretty much the same each night. Salads were nice, but all the meat was un edible. The hot food was always cold.
The entertainment and I use that word very loosely was awful. They were more annoying than entertaining. And we got fed up with them asking for tips and pestering us to buy CD's.
The saving grace of the hotel was the Bar Staff who were lovely and just about made our stay bearable.
We would not return to this hotel.

we just came back from a week away in Hammamet and we had a wonderful time!!!! The hotel is just fine,ok it does need some redecorating but it's clean! the food was great and plentiful.you had the choice of so many dishes and two chef to cook for you(at breakfast and evening) plus a very extended buffet. You would have to be difficult to hate the food!!!! and may I suggest that a smile go a long way and so is 1 dinnar as a tip!! We did find everybody from reception,waiters to cleaners helpful and charming.The location is great,you are on the beach,the rooms have sea view and they offer a varieties of activities FREE! fab indoor and outdoor swimming pools,volleyball,tennis ect...and some entertainment for the evening.You can also go to the two sister hotels on the premise.However may I suggest that if you want 5* then go to the royal azur or for a more familie feel the bel azur is just great.Ok now for some tips: a taxi to hammamet( 15 minutes walk)is 2 dinnar and to Nabeul market on friday is 7 dinnar.I hope you will find my rewiew helpfull and if you want a cheap holiday in the sun at the time of the year, this is just the place! Have a good holiday!