Just got back from this hotel (booked with Just Sunshine), and I have to say its one of the worst I have ever stayed in!
We are a couple aged 26 and 28 and have stayed at various hotels over the years in various resorts and this was one of - if not THE worst hotel.

We were delayed on both flights, but thats another story (dont fly with Karthago Air!!) and when we arrived at the hotel at around 4-5am in the morning, the hotel only had one guy checking people in. Baring in mind there was around 80 odd people to check in, this was a total joke, and they seemed totally unprepared nor organised.
We first got a key under someone elses name (couldnt be bothered to argue about that at 5am), then when we got to the room, we found it had a door leading to the next room, which had no lock on. So when the people in the room next door got to their room, they walked straight into our room not knowing what the door was for. This is shocking in my opinion, and we moved rooms the next morning (with no apologies).
The next room was just as old and worn out, the carpet was horrible and dirty, the pillows were so lumpy and uncomforatable, the shower didnt work properly, the toilet leaked, there was no iron provided (and they charged you to have a shirt ironed!), I could go on.....
Even though I complained about the toilet, nothing was ever done!
The toilets around the hotel were dirty and not maintained well enough.
The evening entertainment was poor and in some cases not suitable for children to watch in my opinion.
The entertainment during the day was loud and it was very hard to relax.
The breakfast did not cater for English - it was all continential, but you would have been happy enough if you were German I suppose.
We saw glass smashed by a waiter and not swept up properly.
We were also told about some filming done at the hotel, but none of the guests were told about this, and you were basically a free extra and were told to keep quiet and not disturb filming.

Plus points:
There was a very polite older guy around the pool, who couldnt do enough for everyone, and most of the staff were nice enough.
The actual resort is nice enough. Its not finished yet, and I reckon in around 5 years it will be a top place - although hotels llike this one need to be closed or dealt with.

My advice - dont travel with Just Sunshine, and make sure you are not flying with Karthago Air, they are truely shocking and both flights were heavily delayed!
This hotel is more like a 3 star than a 5 in my opinion, and I would not stay there again or advise anyone else to either.

Last Minute week away 5 star allocation on arrival with Mytravel, What can I say we ended up at this hotel, we had requested a room with a double bed and when we got to our room found that it had twin beds albeit a fair size room when we went back down to reception to ask if we could have a room with a double bed we where told none were available at most hotels that would be the end of it, not so here the reception guy was great he asked if we would be happy to accept a suite (at no extra charge) after thinking about it for around 1 second we agreed that was were our good luk kicked in we were given a suite dead centre of the hotel on the third floor over reception and looking straight out to sea the room was massive the size of two rooms with a lounge and a bedroom with a super king-size bed along with two bathrooms.
The hotel is great with a super pool area and a great pool guy who sorts your beds every day ( for a small tip) he even supplies books and magazines and there is even an indoor pool and spar which is spotless and usually quite.the bar and lounge areas of the hotel are very good and the staff are all friendly and attentive and the hotel is located in a great position more or less centre of beach area and over looking the beach, Just a short stroll away is the marina full of super boats and yachts. The only downside to the hotel is the food the breakfast was not to bad with a fair selection of hot and clod items but the evening meals where dire very limited choice and pretty much inedible on most nights but Hey we only paid around £600 for the two of us for a week in June and the weather was great, so if you book this hotel and get it at a good price you will be happy with the hotel and can always afford to eat out on some nights.

Booking
We booked this fabulously priced holiday with Just Sunshine, they specialise in Tunisian holidays and offer a far better rate than Lastminute.com

I would advise going half board, food in tunisia is roughly half the price than in England.

Flights
We flew with Karthago, food was average and for the price nothing to complain about. We got delayed by 3 hours when leaving Manchester Airport and got delayed by 2 hours on return from Monastir. Tip: take a book to read if you're not patient.

First Impressions
The building from the outside is very impressive, with its white walls and marbled Reception area. You either geta seaview balcony room or a poolside balcony room.

Absolutely Beautiful views all round - no complaints

Rooms
Larger than any Holiday Inn or Crown Plaza room I have been in.
Big bathroom, with show facilities, breakfast hamper of fruit and complimentary wine on your first night. The rooms were tidy, kept clean and effort had been made to maintain the room furniture.

Breakfast/Dinner
Breakfast buffet has a mix of hot and cold food.
On one side you have pastries, crossaints and bread. The other cereals and fruits. Then you can also have hot veg, scrambled eggs, cheese omlettes and pancakes too. Yummy and lots to choose from.

Dinner has an equal mix of traditional tunisian food with english food too. They try to cater for all. If you are a vegetarian I would suggest contacting the hotel directly to let them know.

Holiday Reps
Our rep was very friendly and full of good advice with the do's and don't of Tunisia explained.

Excursions
We went on the Sahara dessert excursion.
If you are going to look at taking this trip be aware of the following:
Day 1
Wake up call 5:30am
The first day you will spend a lot of time on the coach travelling. They don't mention this when they first talk to you about the tour.
As there is alot of distance to cover to get to the Sahara - you may spend up to 8 hours on the coach with a 30 minute rest in between. If you're not used to travelling - don't take the tour.
You will see El Jeym - where the Gladiator was filmed...its an amazing site, well worth it.
You wiil ride on camels through the sahara which lasts up to an hour or so. You may have to pay extra for this.

Day 2
wake up call 4:00am
Not so bad as day 1 travelling wise
You will get to see the sun rise over the salt lake - if you're into photography you will love this.
You will go to the canyons via 4x4 and see the algerian border.
You will see the different types of Oasis they have in Tunisia before getting back to your hotel.

We felt day 2 was better than day 1 as there were more stops in beween, plus the 4x4 were better travelling wise.

High's
Lots to see and do
great pics and you get a real feel for the culture
Camel rides

Lows
Cramped coach
Long distances by coach

Travelling through tunisia
A great way to do this is to either hire a car or get a car with a driver.
We went to Sousse Medina - much bigger than Hamammet Medina.
Tips for haggling
Always let them give you the first price
when you start, start as low as possible 2 dinars - even if it sounds ridiculous
Always creep up in smaller increments
IF they say no, walk away - they will come after you and offer at your price

We also went to Port El Kantanoi
Itsa beautiful marina - theres a thme park next door and the main land. Beaches are clean and the water here is warmer.

Yellow taxis are very cheap although they can't take you out on the motorway.

Nightlife
Nohing like Brittain or Spain.
The main clubs don't get going until 12am - and remember this is a muslim country so if you find oubs that don't offer alcohol don't be offended.

The Marina - Hammamet
We went to Barissto - a small italian place offering pizza's and pasta, great food, great service and the owner remembered us as returning customers. You get complimentary icecreams/mint teas if you eat here.

And you can't put a price on the views of the gradens leading to the yachts.

Overall
Tunisia is a fairly big country with lots to see and do, you won't pack it all in to one week. My suggestion - do 1 excusrion and explore the rest for yourself. Its safe to be roaming around at 12 midnight, you will see police on patrol - for the safety of everyone.

If you go to 1 Medina- you've been to them all, prices are roughly the same wherever you go - just haggle.

WE had a lovely time - sun shine all through the week.

You don't have to tip big to get a great service in the hotel. I would like to thank 1 person - Yousef - from the animation team, he smiles and keeps everyone entertained everyday.

Thank you for reading! and enjoy your holiday.

First cons, since they are probably more important –
- There are rooms in this hotel which have joint door with a next room (probably intended to be used as a suit) which have the sound insulation capacity of a tin paper, so that can be very annoying.
- Hotel beach and pool are being closed at 18:00, which is senseless, since sunset is well after 20:30, in this time of year.
- Beach has no enough sun-beads.
- Beach guys (two of them), which are supposed to bring you sun-beads, are the worst two guys in the hotel-resort business, ever.
- Instead of picking up and throwing away the piled grass on the beach, hotel just lets it stay there.

Pro –
- Spacious rooms
- Rooms are being cleaned every day
- Decent and various food
- Kind staff (except the two beach guys)
- Good location
- Spacious room balcony
- Decent bathrooms

My advice –
Consider hotel Lella Baya, which is only 100 meters down the road.