This hotel is not worth the money especially since it's located on a strip with so many other hotels. You can do better. It's really outdated - the fake rock walls continue into the rooms. Our room had garbage on the floor and was freezing when we got there. We decided to turn on the heater and go out for dinner to let the room get warm. But when we returned 2 hours later with the heater blasting, the room was still freezing - which is not good in Albany, NY in December!

I booked my stay on Priceline for 2 nights for a business trip (Feb 08). It was rated a 2 star hotel.
Since I wanted a quiet non smoking room they put me at the end of the hall on the 2nd floor (no elevators). My room was cold like an icebox which the heater never got warm. I asked to be switched to a different room. I was given another room key but after 20 min of my nose running I realized this heater did not work either. Since the front desk clerk said he was alone asked if I would come back to the front desk to get a key to try a 3rd room . So I got dressed (again) and finally got a room that was warm.
Other notes, this hotel looks like it had been remodeled in the lasst few years with the exception of the funky walls and 30 year old clock radios. The tub/shower looks like it hadn't been deep cleaned in days, as of 11pm the many entrances of the hotel were not locked where anyone could just walk in without a key card.
On the positive, the night desk clerk was very nice. he gave me a comp meal card for my inconvienience. (I never used it since I would have had to redeem it at the bar). The beds were mostly comfortable and clean.
I would not stay here again nor would I recommend it. Next time I'll bid on a 2 1/2 star.

Stayed one night. Room was spotless! Microwave,huge fridge, nice big color TV, hair dryer, etc. Beds were very comfortable. Shower and bathroom were clean. Great hot water! Plenty of clean soft towels. Staff was very friendly and accomodating. Price was great! Will definitely return if ever in the area again.

I had the opportunity to stay at this hotel on January 2 after US Airways cancelled a flight that I was supposed to be on. This Best Western was the only hotel in the area that the airline did business with, therefore they paid for my one night stay.

When I was driving along Wolf Street looking for this place, I passed several nice motels, namely the Hilton Homewood Suites, and the Hampton Inn. When I got to this motel, my first thought was that it was the most run down and dingy one in the area.

Upon arriving, the front desk clerk was very polite and courteous. I asked for a room on an upper floor which was granted to me without a problem. The hallways leading to the rooms are plastered in a 1950's style stucco......once I opened the door to my room, I noticed that the outdated decor continued in there as well. The freezing temperature in the room was not helping matters (It was 2F outside, and the room must have been around 36F). The heater was not turned on, so I proceeded to do so. After half an hour, the air coming out of the unit was still frigid.

While walking downstairs to request a room change, I noticed that the hotel has a courtyard area with an interior pool, so I decided to ask for one of those rooms (I figured that they would be warmer). The front desk immediately provided me with another room, 1st floor/courtyard. This room was warmer, but the heating was still blowing cold air....I decided to stay in this room, since the temperature was not that bad.

The room: Severely outdated and in need of a complete remodeling. The carpet was dirty and the matresses are so old that you sink right in to them. One of the beds had hair and miscellaneous stains in the sheets.

The hotel: Small lobby with a mini sports bar. Extremely long hallways which are like walking through a maze (they actually give you a map at the front desk!!!)

Overall, this was my first stay at a Best Western, and if they are all like this, it will definitely be my last!