Really wish I had known about this site 5 months ago. I'm a pretty easy going traveller, but this had to be one of the worst hotels I've ever stayed in. What was especially hilarious to my group was that we were on our way up to Montreal, and this was rated three stars, and our hotel in Montreal was rated 4 stars, and the running gag once we got there was "this is only 1 star higher than the Northway?". Anyway, beer cans littering the grounds, a disgusting pool, cracked glass on the doors, smelly rooms, questionable door locks - about the only good thing I can say about it is that it was fairly cheap, and we got what we paid for.

I stayed there in Oct 03; this place was so bad as to feel unsafe. It hasn't been rehabbed in 25 years easy and Orbitz gave it 3 stars! If I thought I could have gotten my money back and stayed elsewhere, I would have. The only saving grace was the front desk people were nice and accommodating--not their fault I guess. Next time I will check this website before I book at a place I am not familiar with.

This is the worst hotel we have ever stayed in. ThePlace is a dump!

What a pathetic excuse for lodging this place is. My comments mirror those already posted, so I won't repeat them. However, attitude at the front desk really did it for me. #1: Upon informing them that the ice machine was inoperative, the front desk nazi (as in "Seinfeld's soup nazi") said and I quote, "NO ICE!" Period, no offer to provide some, no apology. #2: Same trip, same person, I informed them I came down here instead of calling because my phone is likewise inoperative. I was assured "someone will come check it out" and an hour later, now 1000PM, I quit waiting. No one every showed up. #3: At checkout, the young lady asked if my stay was satisfactory. I immediately broke out in laughter, expecting her question to be a joke. She was quite serious, so, with equal gravity, I asked her if she really wanted to know how awful my stay was or was she just being polite. She said she needed to know, so I laid into her about all of the previous comments and several more(suchas the back door, facing Thruway wooded area, was left unlocked - it had no lock- throughout the night). Her response was hilarious: "I'm sorry". Period. She never even looked up, didn't miss a beat. Incredible, like a bad dream, if Colonie and the Northway-type people have any clue about taking care of tourists, I recommend this place be wiped completely off the face of the earth and a memorial be raised to the loss of customer service. There's a slight chance it was once a wonderful place, but too many decades and too many idiot owners have gone by, it's time to level it.