We stayed at the Taj Mahal Hotel twice on our recent 3 week trip to India. The first time in a Club room, and the second in a basic room.
From our friendly airport greeting (WARNING: Indira Ghandi Airport is undergoing major renovations making it even more confusing and disorganized than ever. An absolute zoo!) and throughout our stays we were treated as though we were the only guests that mattered at the hotel. Pool side rooms have grat views of the garden and pool, with ornate parliament buildings in the distance.
Without exception the staff was attentive, the service flawless. Even the elevator guard addressed us by name from the first and remembered us on our return. The butler service on the Club floor was impeccable, and the Club rooms come with a separate lounge and dining area with full waiter service for evening cocktails and a memorable breakfast. In my many years of various Club floors nothing has even been close to the Taj Mahal Hotel.
Our return stay in a basic room (they are slightly smaller, but just as well furnished) was no less perfect. During our first stay they had noted our preferences and made sure that the room was set up to our liking prior to our arrival.
Other reviewers have complained about the price. Hotel rates in Delhi are extremely high and the Taj is very good value when compared to the competition. A little homework on their website should reveal some good special rates (the special rate for our Club room was $475 plus tax at the height of the season, and included early check-in, airport transfers, a bottle of imported wine, flowers, fruit bowl, bottled water, chocolates and that attentive butler).
There really was not a single thing that we felt could have been improved... and we're not that easy to please!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Tourists
I selected this hotel as a top choice for:
Other