We have just returned from 2 weeks at this hotel and allthough we rate it above average we are as the title says ' A little dissapointed '
Firstly a mention for Freedom Direct who we booked with. They book everything seperatley ( Flight, Accomadation and Transfer ) and put you a package together, and when we arrived at the airport it was great to see a private mini bus for our transfer. We beat all the hassle of getting on a big coach and they were on time for our journey back as well. A great service and I would reccomend you take a look at their web-site as they are pretty cheap as well.
Now for the hotel, and I will try to keep it brief pointing out good things but mainly why we were dissapointed.
Check in was quick and easy and we were soon shown to our rooms which were fantastic. As a grown up family they allocated us an adjoining room and this was great. They were cleaned every day and we did tip the room lad, who was by the way good with his towel sculptures, but they have a habit of hanging around for a tip and if you are not there they will come back knocking on your door asking if the room clean is allright that way making you feel obliged to tip.I was unfortunately off colour a little whilst away ( Nothing to do with germs or food ) and the room lad fetched flowers and wished me well which was a nice touch.
Everthing else fantastic, friendly staff, nice bars, entertainment staff not bad for amateurs.
Problem !! Food and Dress code.
Firstly I am a fussy eater, I am not a snob, but in my opinion the food is no way near what it should be. The trouble with me is that I like plain food but the hotel does not.
Every meat is usually in sauce or gravy. Potatoes mixed with tomatoes and herbs. Potatoes mixed with cheese and never hot, sometimes warm and sometimes cool. This is not 4* standard. My wife likes all food and even she did not get on with some of it.
The sweets and salads were spot on but as Brits we like our main course. And before anybody judges me I spoke in length with the GR Manager and he said he would implement changes and I would be glad for anybody who goes there, to contact me and confirm that these changes have taken place.
Simply as I told the manager, Roast the meats seperately and have the sauces at the side so those who would like sauce can add it themselves. Boil the potatoes and leave them on their own with either a cauliflower or cheese sauce at the side that can be added. As I said to him, ' You have 260 rooms. Cook chicken in either a white wine or mushroom sauce and 130 rooms may eat it. Roast the chicken and put the sauces seperately at the side and almost 260 rooms will eat because they can eat the chicken on its own without sauces. He did actually agree and he said he thought that the way they cook the food was the way we liked it so would make changes.
One more thing and this will also answer some forum querys. Re: the dress code for gentlleman. it does not exist and it is a shame. I did say I am not a snob but not only were they allowing 3/4 shorts they allowed anything.People had beach wear on for dinner and some had vest style shirts and it really did spoil it to see this when you are having an evening meal.
Would I go back ?
If they made the changes to the meals probably, but I have just rteurned allmost a stone lighter and that is not what I call a good holiday.







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