We chose the hotel very carefully having read many reviews. We are a couple in their 50's and were looking forward to the 5star treatment which we have enjoyed in hotels around the World. This was our first and might I say last visit to Egypt. I am aware of different standards from country to country with regards to 5star status, but this definately isn't 5 star. It didnt even have a lift and there were 3 floors. The access from reception to the restaurant (or canteen as my husband re-named it) was down a long flight of stairs.
The hotel rooms, pool area, restaurant, and other public areas were spotless and could not be faulted. I have to take my hat off to the management and staff for their hard work. But for us, that is where the praise stops. It could be that we chose the wrong type of holiday, in which case I have no cause for complaint, but the hype from the website and other reviewers paint a different picture to what we experienced.
Like most people, we enjoy a drink in the evening, but although the info says that the alcohol is local, it dosn't mention that it is unpalatable. We mentioned this to the rep and he said that they call it paint stripper and he couldn't drink it either. Apparently the best things are the beer and red wine, but unfortunately, we don't enjoy either, so we ended up going to the Conrad and the Baron Resort and paying for what was included in our package! If you enjoy premium brands then buy a couple of bottle on the plane on the way over, otherwise it will cost you a fortune! (12 pounds for two gin and tonics)
The restaurant, like I said was spotless but the food very boring. You could see that the staff had taken great care in presentation but unless you like lots of salad stuff and copious amounts of cake, you were pretty much stumped.
Then there were the Russians. Although not strictly the Hotel's problem, but nevertheless are in need of a mention. They seem to arrive and take over. The men in their loud shirts with voices to match, sporting twin mobile phones which the speak into relentlessly and at the same time! Takes some doing.
Then there is the poblem of the allocation of beach beds and I assume pool beds. It would seem that unless you set the alarm for 7am and are down the beach waiting, then you can kiss goodbye to making sand castles! My husband did this one morning and someone remarked " Lazy bones, splept in did we?" It was 7.15am. Not the relaxation that we has imagined.
Then there was the dreaded Egyptian belly, which I am, as I am writing this, still suffering and waiting to go to the doctors (almost
two weeks now). I can only think it was the ice in the soft drinks on the beach, so avoid the ice. They do usually ask if you want it anyway.
The weather was perfect but if you are like us and enjoy outdoor wining (Or should I say WHINING) and dining and watching the world go by, then this hotel and resort are not for you. If you enjoy drinking diesel , eating rabbit food, early morning bun fights for sunbeds and the company of half the Kremlin, then you should have a great time!
Sorry...Hated it !!!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
Great pool scene, Families with young children
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Pet owners, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine