We came out to do dive courses and got "upgraded" to the creative mexicana. first impressions were favourable but on closer inspection the hotel rooms are a bit tired, tatty and in need of a refurbishment or at least a deep clean.
we were supposedly half board, but this didn't include drink of any kind, even water and the temperature was over 32 c ! ( they charged 80p for a bottle of water that costs 15p in sharm shops.)every time we ate in the main restaurant we were ill and ended up going to a delightful little place up the road called Blu, cheaper and better food.
plus, If you ate at the wrong time, they charged you.

when we came to check out, having settled our bill the night before as requested, they tried to charge us for the entire mini bar in our room that hadn't been restocked all week ( only restocked twice in 2 weeks) We suffered the indignity of being escorted to our room by security while head of housekeeping searched our rubbish bin for nonexsistant evidence ! OUTRAGEOUS !!

Waiters very friendly and helpful, the rest not worth the money, especially now filled with rude Russians as well.

We have just returned from a week at the Mexicana and I have to agree with most of the reviews. We are not fussy eaters but the food was terrible. It was cold, poor quality and badly cooked. We had chicken every night and we felt we were treated like 2nd class citizens because we were all inclusive. The cold drinks were served warm and in plastic glasses unless you were paying then they got the chilled glasses out. There was only one restaurant for all inclusive guests unless you were prepared to pay then you had a choice of restaurants. The accommodation was ok but certainly not 4 star maybe 2 or 3. The staff were friendly and helpful and we did have a good time and met some lovely people but I would not stay at this hotel again as they do not understand the concept of all inclusive. We would recommend quad biking in the desert that was great fun! Also the show and meal at Fantasia was good value for money. We used the hotel taxis which were cheap and the one time we used the blue and white taxis the driver tried to rip us off!! I gave up on my favourite pastime of shopping because I could not stand the hassle from the shop keepers trying to get us in the shops. Overall we had a good holiday but no thanks to the Mexicana.

Just returned from a week at the Mexicana and had a fine time! We booked a cheap week all inclusive and really couldn't complain for the price we paid! All in all, the hotel is very clean, room was huge with balcony, the gardens are maintained well, pool was lovely and the sun was shining!! The only two comments I would have is that firstly, the all inclusive option is confusing, as there are time restrictions in the bars as to when it is covered, and down at both beaches, you have to pay for the food and drink, so that isn't good, as I think all in should be all in!! The second comment would be that its quite a quiet hotel and apart from one bar, there is no entertainment or anything going on in the hotel really, so its either good as a base if you don't want to do much or expect to pay money everytime you want to go into Naama Bay. People were complaining about the food but to be honest, we never starved and you must remember that you are in Africa and the food is going to be limited to the basics, such as pasta, rice, potatoes, chicken, etc., and there is nothing fancy. However, it was displayed lovely and cooked well, so again, you should not have a problem! One night though, we missed dinner but found a lovely Pizzeria called Blu across the road and it was great, very cheap!!
I would recommend Creative Mexiciana to anyone looking for a cheap sunshine break, but I don't think I would recommend it for a two week holiday as the entertainment is poor and the food would then probably get repetative! Hope this helps!

We recently spent 7 days at the Creative Mexicana after a 7 day cruise on the Red Sea. The cruise and stay were both advertised as 4*. The cruise in our opinion was 5* the stay at the Creative Mexicana was at best 2*. The hotel was lovely our room was lovely and housekeeping was very good. However if you were all inclusive as we were expect to be treated as 2nd class citizens. We had toast and eggs every day for breakfast because there was little other choice other than potatoes and brown beans and horrid sausages. The natural yoghurt I had to send back one day because it was horrible far worse than "gone off". The drink for breakfast was orange squash - if you wanted fresh orange juice you had to pay for it and not until 10.00am when the bar opened!!!! If we went down to the beach we had to pay for lunch which we did because the burgers were very good and we had to have one decent meal in the day. The dinner in the evening the choice was grisly beef tough chicken or fish with so many bones in you had very little meat. All inclusive had drinks served in a plastic tumbler whether it was vodka tonic, brandy, beer. Wine at dinner you had to fetch fromthe corner which was boxed while waiters stood around talking. Managers walked round the restaurant talking very loudly on their mobile phones and on our first evening they sat on the table next to us and shouted you will have to speak up there is a lot of noise in here. It is very unlikely we would go back to Sharm but if we did we would not stay at the Creative Mexicana and would recommend if you want 4* then DO NOT go to the Creative Mexicana.