As you walk into this hotel, you may think you have made the right decision, but you so realise you haven't. The reception looks great, the room was good too, but the restaurant and service was not 5*. We stayed on 2 short trips here. The first night we arrived at midnight and they told us they couldnt except our voucher and we didnt have a room. They wanted us to pay for the full price of a room, which we had already paid for. Eventually sorted next morning. Breakfast was fine. On our 2nd short stay, we only managed one night in for dinner (which I am now glad). We didnt even get to have a drink during this meal, when we asked for one, it hadn't even arrived before we finished. The choice of food wasn't great, I dont know how they could offer All Inclusive.
I know I won't head back to this hotel and will not recommend it to anyone i know.

just arrived back from a week staying all inclusive in the so called 5* royal plaza in sharm. more like a 2*, 3 at a push. started out looking like a good choice, pleasant view from the front followed by the same in the reception area. we didnt recieve the welcome drink that it states although we wernt too bothered about that. after checking in we were led to our rooms which was quite a walk, we went through corridors with no lights on which remained off throughout the holiday, the same corridors were also filled with dust and wires from room refurbishments which resembled a building site rather than a 5* hotel. we had to use these corridors every day to get to the roof top pool or to the restaurant/ bar area so there was no avoiding it. the rooms were really pleasant, spacious and well air conditioned, the cleaners were excellent and made things out of the towels as a surprise for us. only 2 pools not 3 like stated and niether were heated, there was no daytime activities or evening entertainment. the food was really poor, and was the same choice every day for lunch and dinner. the waiters were really rude and didnt seem to want to serve anybody if they were A.I, on three occasions we didnt even get a drink during the meal we were waiting that long. no snacks throughout the day like you would normally expect from A.I unless you wanted to pay or travel on the bus to the private beach. excellent location, next to naama bay were we spent just about every night for food and drink. drinks in the hotel were from bottles poured into a glass that were usually flat. on one occasion all the bars had run out of beer at 8.00pm. dont recommend this hotel at all.

We visited the Royal Plaza between 13/09/07 – 27/09/07. The hotel was ok but the food was rubbish no way a 5 star hotel. The staff are very friendly, especially the little cleaner we had. When we booked the hotel we were told there would be a snack bar on the roof terrace but there was not. Also we was never once informed when we booked this hotel that there would be construction work going on during this period. The roof top pool is the best part of the hotel by a long way. The Royal Plaza is Ideally located within a 5-min walk to the heart of Naama Bay, where we ate our dinner 85% of the time. We really enjoyed our time in Sharm and would go back but to a different hotel. If you are going to book any excursions book them in the shop within the hotel, as they are much cheaper than the rep. Although there were some disappointments with the hotel we will be returning to Sharm next year.

stayed 05/09/07 for 1 week the heading says it all,went all inclusive,hotel has no idea what all inclusive means,poor service,food apalling,rooms average,DEFINATELY NOT A 5 STAR,have stayed in 3 other hotels in sharm all much better,tried to complain 3 times to management,they were not bothered,spoilt the whole holiday,