Just come back from the Island View and i have to say that it was definately not what we expected.
We stayed at another hotel in December 2007 ( five minute walk from Sunrise Gardens )
We arrived in the afternoon - the entrance foyer seemed ok there were not the hot towels to freshen up that we had at the other hotel, anyway we checked in and was greeted with a drink.
We were told that we had been given a really nice room.
We were taken to our room walking via the pool area - there was only one pool ( split in to four sections ) and it looked like a scene from Benidorm - people everywhere,it felt as though you were literally on top of each other.
We got to our room it felt basic but to be fair you only sleep in it, i was cross though as we have a 11 year old with us and there was only two single beds - we had to ask for another bed which we got.
The bathrooms looked tried and dirty - again we only had two towels but hey.
We did have a patio area which overlooked the pool area.
The beds and pillows were very very hard hard and uncomfortable ( not what you need for a holiday )
The restaurant food overall was very good lots of choice.
The service was not so good we asked may times for drinks and in the end we got our own from the bar.
The weather was extermely hot and drinks came warm with no ice - which got me - i asked for it ( when they had ice 0 you only got one lump which melted almost instantly.
The pool bar - we asked for water we were told that we had to buy a bottlle from the shop and then refill it using the water machines dotted round - i could not believe it an all inclusive hotel - you were told to but water.
There was an Italian restauarant which was excellent ( fantastic service, drinks served cold, your glass was topped up without asking ( this was the best service we recieved throughout our 8 day stay.
The sun came up at approx. 4.30in the morning which woke us up and in the swimming pool there was these water jets which went on at approx 5.30 every day which woke us up ( we think that these heated one section of the pool ) the other 3 sections were not heated and very cold.
The slides only opened for a couple of hours each day which at times was frustrating.
Sun beds - i got ours early so this was not a problem however if you went to pool late it was generally hit or miss as to whether or not you get one.
Not may umbrellas was told that one umbrella was meant for four people.
Pool bar guys were great - what really wound me up was that drinks were served in plastic cups ( similar to one in vending machines ) with NO ICE and these were onlt filled 3/4 so two mouthfuls and it was gone.
The pool barmen were always friendly and happy but at times service here was also very poor.
Basically if this is your first holiday to Sharm and you have never experienced an all inclusive before you would probably say it was ok but to us that has stayed before albeit in other resorts we were very dissapointed, so much so that we tried to change to the sister hotel but could not, we tried to use the pool but when they saw our beach towels ( different in clour to theirs, but bearing in mind that this was sister hotel ) were told to shoo off.
Overall we enjoyed as we were stuck there but would not go back again




Value
Check in / front desk





