We booked our holiday last october and have read reviews of this hotel on and off since then, some good and some not so good, we were not dissapointed from the moment we arrived at the Hilton Sharks Bay, we had excellant service we checked in quickly and with out any fuss, taken to our room on a golf buggy while being given the "grand tour" of the resort even though it was 10.30pm, our room was spacious and clean with towels changed daily and extra towells even on some days, towel art was great and kept us amused, The food: Great choice for the buffet breakfast and lunch time burgers and salad bar, Pasta and fresh fruit, i would say something for everyone, unless you are really fussy, Evening time we preferred to eat in the Mafouse restaurant as your meal was served by the waiters, the set menu portion's were small for some but they were quite happy for you to go to the upstairs buffet and have some more potatoes or rice and veg to supplement your meal, if you wanted.Some men were even give an extra meal if they wanted. a little complaint the menu was the same the following week, but we didn't mind and there was always one of their excellant pizza's if you wanted a change. desserts were excellant. Drinks: wine was a good all rounder for all three, and the vodka was certainly drinkable , did not try the cocktails, Bottled water was available by the pool and two large bottles left in your your room,and replaced when needed, we really needed this as the temp. was in the 40's. Did drink the beer and this was also great.Soft Drinks, Pepsi, Seven Up and tango, but only diet pepsi, no other diet options. Around the main pool sometimes by 11.00am all the loungers had been taken and towells were taken off reserved loungers and some people were a bit peeved, but we were always there by 9.30am and there were no problems, the beach area is man made and swimming is off the pontoon, we stuck to the pool area. The entertainment team always tried to get everyone involved and Adam,Luca,Bakka & Tony were there everyday asking people to join in the water polo and aquagym, the evening enternaiment ranged from great to o.k the Fire show was very good and singers o.k also the Egyption dancers especially the whirlling dervish which was excellant. We booked the meal on the beach for my birthday and we were not dissapointed the food was execellant as was the service. we could not fault anything. they also brought a birthday cake to my room on that evening, free of charge and waiter asked whose birthday it was and wished me a happy birthday. The room boy had made a special display that day with my cards and the towels and put petals on the bed. The catering mangager Andrew, was always in the dining room at some point during the day keeeping an eye on everything, although everthing seemed to be running smoothly. The staff were excellant always happy and smiling, each one worked really hard from the boys giving out the towels and looking after the pool to the waiters, cleaners and gardeners, everything always done with a smile and a good morning/evening etc.
We can't wait to return the sooner the better.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with young children
I do not recommend this hotel for:
People with disabilities
I selected this hotel as a top choice for:
Beach / Sun, Museums / Cultural / Historical sites