We stayed at the Sultan Bey for 7 days and nights in early September. For the most part we had a decent experience. You really do get what you pay for with these resorts. When we arrived we were greated by many people. Everyone was pretty helpful. We got in on a Sunday morning. That evening was a special dinner out on Zeytuna Beach. It was very Egyptian. All the guests dressed up in traditional Egyptian clothing that was provided (for 10 Euros) by the hotel. The food was really good this night.
Our first morning at the hotel we were delighted with the breakfast buffet. This was always good. Everyone morning we had omlets, crepes, and all kinds of other foods to choose from.
Our second night we decided to eat at the hotel since it was Asian food night. Well that is when my trouble started. The food was terrible. There were lots of people eating there that night, but I found it to be horrific. There was little to nothing Asian about the food. That night I had 'Tuts Tummy'. I am guessing it was from the food, but my husband was not sick. It could have just been a sensitivity, but who knows. Any ways...we did not eat dinner at the hotel again.
The pool was nice. There was only one day when it was mildly crowded, but still not bad. The water was a little chilly in the mornings, but it warmed just enough during the day. Zeytuna beach was decent too. We headed out early one morning to get good chairs. The Sultan Bey Pool and Beach Restuarants are pretty tasty. By far the BEST pizza I have EVER eaten. The service was pretty good too.
About the rooms...well...I have seen better. The carpet in the room was stained and dirty. It was supposed to be white with pink designs, but it was brown with browner designs. The fold out love seat was also stained and ripped in a few places. The bed spread and chair cushion matched and were a very bland design. The bed and pillows were very hard. It was like sleeping with bricks. On a positive note the sheets were great. The thread count had to be at least 400...they were so amazing. There are curtains that help to keep the room dark so that the sun does not wake guests up too early. Oh and the air conditioner is great!! There were several times when we just had to turn it off becuase it was sooooo cold. The bathrooms are okay. Nothing specail (at all). Toliet, sink and a shower stall for one. Oh there is a hair dryer too...but it seemed faster to sit in the sun on the balacony and let the sun dry your hair. We tipped out housekeeper each day and did not receive anything special or unique in our rooms. No towels folded into animals or even super cleaniliness...just the room.
Over all I think the Sultan Bey is okay if you are looking for a discount resort. There were no perks, benefits or anything special. Breakfast was great, lunch from the pool was great, and dinner was something to skip. The staff was polite and attentive. Our waiter always remembered us and was helpful when I had a stomach ache by suggesting some mint tea. I found that the staff never hastled us about services or tips. This was nice. NO staff member of the Sultan Bey ever had a hand out asking for a tip. And they were very appreciative when we did tip.
Over all we gave the whole Sultan Bey experience a B+. Could have been better and could have been worse.
As for the El Gouna area it was pretty good too. Our favorite dinners were at Chez Pascals, El Sayadin and the Steakhouse at the Captains Inn. The Steakhouse was our absolute favorite. We ate there two nights while we were there.
Pretty much every where else that we went people had a hand out for a tip. The Hurgahda Airport was the worst. I felt like they were holding our bags hostage at one point until we tipped them.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Young singles, Girlfriend getaway, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, People with disabilities, Older travelers, Pet owners
I selected this hotel as a top choice for:
Beach / Sun