We booked this trip for a spur of the moment one night trip to AC.
We arrived at the hotel with our 2 kids, at 1pm on a Monday. We requested an ocean view room in the Centurion tower. We were charged a fee of $50.00 to upgrade, but we like a nice room. They said the room would not be ready for 3 hours. We walked the boardwalk for a few hours and hit the Trop for the IMAX dolphin and whale movie. (very enjoyable). Walking the boardwalk, was like being in Time Square in the 80's. Lots of freaks and homeless. Having to explain to my kids why the man, dressed like a woman, was dancing and asking for money was not my idea of fun. (He wore lovely skinny jeans, with holes in the rear :(
Back to Caesars we went. We arrived at 4pm to get our room keys. When we asked how to get to the pool, we were informed that a new policy had started that past weekend, and the pool will now be closed for adult only swimming from 1pm to 8pm. We could not believe it. My husband made a huge fuss and the manager told us that we had to contact customer service. My husband told the manager to call himself. When he could not get through on the phone himself, he asked what he could do. We asked for something to be taken off the bill. He offered to take off the upgrade charge. It seems that was all we were going to get. My son was crying and we were all pretty miserable. It was our plan to relax with the kids have a few drinks by the pool, my husband would gamble a little and we woould have a nice dinner. None of that ever happened.
We got to our room, and what do you know? No ocean view! This just keeps getting better. The room was lovely, but nothing special. The beds were comforable. But the room must have been dusty, as that is my son's only allergy and his eyes were red and itchy. I had to give him Benadryl.
We went to the buffet in the hotel and had to pay $25.00 per person for dinner. I questioned the price for the kids and was told children 5 and over pay full price. How is that right? My 7 year old daughter in no way eats as much as my husband. And the only kid friendly food was the ice cream bar.
We had enough. We were going to go to bed, but decided to activate my gold rewards card to get he discounted parking at least. There was no line, so I was taken right away. My husband, waiting off the line, was approached by a security guard who told them to go wait on the Pier. (the shops). My husband would not go as I was coming at that moment. As we explained our frustration, the guard stated, Well sir, Caesars is not for kids.
Well that sums it up. Caesars is not for kids.
We were up early as the pool opens at 8am adn the kids wanted to swim. We went up to the roof-top pool in the Ocean Tower. There are at most 30-40 lounge chairs and 4-6 tables. The pool was maybe 20X40 feet wide and 4ft. deep in the center. The kids swam for 10 minutes and were freezing cold. We had the option of late check out but opted for the early drive home. Chose not to pay the outrageous prices for breakfast and hit a Dunking Donuts on the way home.
We may or may not come back to AC (without the kids for sure). But we will not be staying at Caesars.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
Young singles, A romantic getaway, Girlfriend getaway, Older travelers
I do not recommend this hotel for:
An amazing honeymoon, Great pool scene, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Gambling / Casinos, Great food / Wine, Shopping