The hotel is clean and attractive, with large rooms and divinely comfortable beds. Our room (a "Preferred Room") had a large bath tub and a good shower with plenty of hot water and water pressure. A nice touch in the room was that there was an international travel adaptor provided, so I could charge my phone without having to buy an adaptor.
The sound insulation was excellent, and even though we were opposite the lifts, we did not hear any noise from inside the hotel, and the only time I noticed something from outside was early one morning when I was sleeping badly and woke around 4am to hear the call to prayer.
The breakfast buffet covered just about every taste, with Middle Eastern dishes, American pancakes, bacon and eggs, etc, as well as cereal, fruits, and eggs cooked to order. We had booked a price including breakfast - otherwise I think I would have thought the advertised price of 80 Dirhams a little expensive.
The staff were all friendly and helpful.
The television had good reception and a wide choice of channels.
The rack room rate was quite steep, but we booked through Easyjet hotels, around 90 Euros/night including breakfast, and I consider it excellent value for money.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Business meeting / Event
Management Response
FPDowntownDubai, Exec. Assistant Manager
(Management representative)
Jun 11, 2008
Dear Ms BridgetGreece,
My name is Amr Hamed and I am the Executive Assistant Manager here at The Four Points by Sheraton Downtown Dubai. I wanted to get in touch in relation to the review you posted dated June 4.
Firstly, I would like to say thank you for taking the time to write the review and to say that we do value all feedback from our guests both, positive and negative, as this is the only way to ensure we continue to grow and evolve as a property.
I would like to also ensure you that I do read all reviews and I was delighted to read about your experience during your stay with us. Our goal is to make sure that all guests feel at home with us and that each visit is a special one. I do hope we achieved this during your visit and your valuable comments only assist us in ensuring that others too can continue to benefit from our personal and uncomplicated service.
We do hope though that your enjoyable visit will encourage you to stay with us again should your travels ever bring you to back to Dubai.
To this end, please do not hesitate to contact me directly on amr.hamed@sheraton.com if you would need any assistance or have any queries.
Kind regards,
Amr Hamed
Executive Assistant Manager
Four Points by Sheraton Downtown Dubai
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.