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Palm Tree Court & Spa: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 39 Reviews
5.0 of 5 stars
33
4.0 of 5 stars
3
3.0 of 5 stars
0
2.0 of 5 stars
3
1.0 of 5 stars
0
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#13 of 302 hotels in Dubai
Show Hotel DetailsHide Hotel Details
  • Rooms: 132
  • Address: Near Jebel Ali Free Zone Dubai United Arab Emirates
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: The luxurious Palm Tree Court & Spa at the Jebel Ali Golf Resort & Spa offers suites and junior suites close the golden shores of the Arabian Gulf... This description is based on information provided by the hotel.
Check Rates: $633 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Palm Tree Court & Spa

( 7-11 of 39 )
“*What a place*”

Palm Tree Court & Spa

Jun 25, 2008
1/1 found this review helpful

Where do I start (first thing to mention was the lack of customer service from our travel agent in England and the incompetence of the agent 'Sir I have managed to get you 10 nights HB I went that extra mile for you' oh yeah you did!! an extra £60 and £1000 each in total , half way through our holiday we foud out we were charged for the half board - lucky I checked!!! anyway it was sorted in the end albeit after a bit of a tussle with the hotel and the agent!!.....Apart from that the holiday and the resort was brilliant, the service the room (junior suite) the staff, the beach was excellent with excellent service from the beach and pool attendance, wine was good to. I recommend this hotel to anyone, the choice of where to eat including lunch at the beach bars.....my partner and I are in our mid 20's and I recommend this to couples who like to perhaps remove themselves from the fast pace of the city hotels...we love to party but this holiday was all about relaxation and the Palm Tree court did offer that in massive way...!!!!!! Would def go back!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KJTours's Summary
Date of Stay: June 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: June 04, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Pet owners
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $633 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Superb”

Palm Tree Court & Spa

5 of 5 stars
Barrie, Canada
Jun 20, 2008
2/2 found this review helpful

We have just returned, very reluctantly, from the Palm Tree Resort. What a wonderful experience, we were very impressed with the resort everything, it was exceptional well above our expectations. We had a sea facing room which really overlooked the gardens but that wasn't a problem.
Our room was a tremendous size and the added touches of pastries, fruit and wine in the room upon our arrival was a lovely addition. The room was exceptionally clean and modern and our room attendant took care of all our needs. The grounds were also a pleasure to walk through.
We ate in the La Fontana every morning and most evenings and the food was plentifuly and very tasty, we had absolutely no complaints. We did try the buffet restaurant next door at Jebel Ali which was also good but we preferred to dine on the terrace at the Palm Tree.
The hotel wasn't too busy except for the Friday it got a little busier so there was no problem with sun beds or umbrellas around the pool or on the beach. There was a constant breeze off the gulf which really cooled things down.
The construction next door was a non-issue and we didn't even know it was taking place. My only complaint were with the peacocks which roam the grounds, unluckily for us they slept on the roof of our building and they liked to talk to each other in the middle of the night!
The shuttle bus to the malls was a benefit although we found the shopping experience very disappointing. We took a 1/2 day tour of Dubai and the car picked us up at the hotel and returned us later on. Well worth the trip. We didnt mind the commute out to the resort which was about 45 mins since we were looking for a very quiet and restful time.
No problem with the bill upon check-out, we didn't know service charges would be added following every meal but it was relativley small and not a problem. We had the mini bar cleared out upon arrival so we could store our own wine and water which worked perfectly.
Travelled quite a bit in the last few years, Egypt, Thailand, Africa etc but I would strongly recommend this location to anyone looking for a real relaxing time. We had such a wonderful experience we are thinking of going back next year.

  • This TripAdvisor Member:
    • Liked — Everything, room, grounds, facilities, food, staff, beach, location
    • Disliked — The peacocks have to go at night time!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jacrye's Summary
Date of Stay: June 2008
Traveled with: Family (extended)
Visit was for: Quality time with family
Age group: 35-49
Member since: July 03, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Pet owners
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: $633 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Still a Fantastic Hotel”

Palm Tree Court & Spa

5 of 5 stars
MANCHESTER UK
Jun 15, 2008
2/2 found this review helpful

We stayed at the Jebel Ali Palm Tree Court from 9th June 2008 for 1 week, this was our 5th time.
Ok the main hotel looks a bit tired, but the Palm Tree Court lives up to its reputation of offering quality rooms and a great location.

We stayed in a Royal Jasmine Suite with butler service, which was not as it seems, these guys are on hand to book reservations for you, do all your running about for you if that is what you require but a fantastic set of people, they are pleasent , helpful, and there when you need them.

The food was great and plentiful as much as you could eat, albeit another post stated they did not give you enough or quality that i found to be totally incorrect.
The restaraunts and bars are good with good and friendly staff who cannot do enough.
The Palm Tree Court is a great place to relax and enjoy being well looked after

  • This TripAdvisor Member:
    • Liked — perfect setting, peaceful and relaxing
    • Disliked — nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IANCManchesterUk's Summary
Date of Stay: June 2008
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 35-49
Member since: June 07, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
A romantic getaway, Older travelers, Great pool scene, Families with young children
I do not recommend this hotel for:
Pet owners
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine, Golf, Spa
Was this review helpful? Yes No
Check Rates
Average price*: $633 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Holiday in a 24 Hour a Day Construction Zone”

Palm Tree Court & Spa

2 of 5 stars
Netherlands
Jun 15, 2008
1/4 found this review helpful

When we arrived our seafront room was not available so they offered us a free buffetstyle dinner as an apology and we stayed in one of the non seaside rooms. Can happen. The next night we moved into the seaside construction zone. Right across from the resort they are buildig the Jeleb Ali Palm island and it goes on all night long......all night long. You go to bed and wake up to the sounds of construction trucks sirens. Holiday bliss.....? The hotel's response was some people are not bothered by it and we mention it on our website. So if you don't mind construction noise all night long or the feeling that you are an idiot for not knowing that Dubai is under construction for the next 5 years then the Palm Tree Court is the place to be. Funny the next palce we stayed in Dubai was an oasis of luxury and lack of construction noise

  • This TripAdvisor Member:
    • Liked — had it not been for the constructi on it would have been the location
    • Disliked — the noise and the condenscending behavior of the Germanic office manager
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin026's Summary
Date of Stay: May 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: January 27, 2008
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 4 of 5 stars Rooms
    • 1 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Great pool scene
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway
I selected this hotel as a top choice for:
Beach / Sun, Golf, Other
Was this review helpful? Yes No
Check Rates
Average price*: $633 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“A wonderful stay”

Palm Tree Court & Spa

5 of 5 stars
Al Ain
May 28, 2008
1/1 found this review helpful

This is a wonderful hotel. Compared to the main Jebel Ali Hotel the facilties and the rooms were well above par. The staff were first class and attentive and when I arrived and throughout my stay, I felt I was a superstar and if travelling from England I will always stay in this hotel.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fo2's Summary
Date of Stay: August 2007
Age group: 18-24
Member since: May 26, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I selected this hotel as a top choice for:
Beach / Sun, Golf
Was this review helpful? Yes No
Check Rates
Average price*: $633 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Palm Tree Court & Spa

( 7-11 of 39 )
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Palm Tree Court & Spa Also Known As

Address: Near Jebel Ali Free Zone, Dubai, United Arab Emirates