What makes this hotel special is the attention to detail. From our arrival, we were invited to relax in the spacious reception lounge, greeted with a cool drink and checked in by a charming receptionist who then took us by buggy to our sutie.

Suites are in small two storey units dotted around the fabulous gardens. This gives a feeling of space and privacy. We were fortunate enough to be on the upper floor with a view over the hotel’s perfectly manicured lawns to the beach.


Palm Tree Court has every facility and amenity you could wish for and nothing is too much trouble from the always obliging staff. From booking restaurants, sightseeing trips, taxis, shopping and comprehensive business services.

You want sports – it’s all here. Stables, marina, tennis, golf and even seaplanes. We were there only two days but it was obvious that the kids’ club is highly effective.

Palm Tree court and its facilities forms part of a larger complex and successfully integrates with the Jebel Ali Hotel next door. The food and service at the varied themed bars and restaurants that traverse the 2 residences are all first class and offer exceptional quality and variety. From formal French to traditional Italian with steak bars and Asian cuisine, there is food to suit all tastes.

You feel that you are in a little bit of peaceful heaven yet a 20 minute drive in the free shuttle bus and you are in the bustle of Dubai’s famous shopping malls.

At the suggestion of the concierge we visited the Jumana Desert Spectacular Show and Bateau Dubai, a dinner cruise on Dubai Creek. Both these evening dinner excursions are not to be missed and represented fantastic value.

The pool area and grassy lawns provided choice and space for sunbathers with attentive staff serving drinks and snacks all on hand. The beach was spotlessly clean and very well looked after.

Finally, we must give praise to the Spa. Having stayed at many 5 star resorts around the world the wellbeing facility at the Palm Tree Court was by far the best we had experienced.

Palm Tree Court goes the extra mile to provide a perfect resort for all tastes.

Having read the reviews and done research we decided to book a sea facing junior suite which, as the building work on the shoreline opposite is taking place, I wouldnt do again. The noise is minimal during the day but was louder at night although you dont' hear too much in your rooms. Don't let this put you off, it is minimal.

Worth though asking for a ground floor room to walk straight out onto your sunbeds.

Our room was immaculate and kept that way all week by the staff.

The hotel, staff, food etc were great. Lots of smiling faces and it was brilliant one night to see the kids in little boats in the pool watching a film on the big screen. Popcorn was served . Fancy going back to school and telling the other kids! When can we have the adults version please.

Fontana was great, lots of variety of foods, friendly and efficient staff. The belly dancing night is certainly worth going to and the Janapease Teppanyaki table was one of the best we have been to. We booked half board and felt this was well worth the price.

We wanted to get out of Dubai centre and not feel the need to rush around shopping etc and for that reason this hotel fits the bill perfectly. We have been to Dubai many times before. Every day go to different areas of the beaches and pools and enjoy the whole experience. Huge chess set is in one of the gardens with table tennis and good water sports centre.

I don't understand how this hotel got the 5 * classification and is a member of the Leading Hotels of the World group.

It's not that bad - please don't get me wrong and if we were offered a cheap 1 week rate we would happily stay there again.

The problem is that compared to other 5 star hotels in Dubai and worldwide, it doesn't add up.

The good things are many - rooms are spacious, large beds, good large bathrooms, lots of closet space.

There is a wonderful big beach with lots of loungers and although plenty of guests - it was deserted and very peaceful.

The hotel is a series of low rise buildings - 3 stories for accomodation. Great balconies and very quiet.

Even the building set back from the sea (the cheaper ones) have good sun and look pleasent enough.

We really enjoyed the feeling of peace and quiet.

One small bit of bad news news is that the Jebel Ali palm is being built just off-shore and it spoils the atmosphere. We stayed at the Palm Tree because we wanted to get away from the noise and it's there as well.

No worries on that score really as we half expected it. The hotel is new very overlooked and that spoils the big beach / quiet feeling.

The other bad news is that the food is very poor, compared to other Dubai hotels. We've stayed at 3 others and this was the worst.

The outside restaurant had unhelpful staff and poor quality food in an unpleasent atmosphere. The buffet had the same. At one buffett we had to keep asking the server for more food as he was only allowing small amounts for each guest. We weren't the only ones unhappy and heard complaints that night.

The maitre-d and other staff were brilliant and I wonder if they have a problem with food supply/quality or are just unwilliing to provide quality food for guests.

The Jasmine lounge is a bit of a joke. Very small. No atmosphere.

To top things off I had a dispute with them over the final bill and it took an hour to sort out.

I'm pretty sad about all of this. I wanted this to be a great hotel and it didn't measure up to others in Dubai.

We were extremely pleased with our week holiday in Dubai and the Palm Tree Court.

We booked with Expedia and got a really good deal flying with Emirates, with transfers and getting upgrade to half board too.
Our room was part sea view, but enough to get that beach feeling, and ground floor but plenty quiet enough (I was 27 wks pregnant at the time and found the resort perfect for me). The bed was massive! And it was nicely decorated with a spacious bathroom and bathrobes/slippers.

The food was really good in ALL the restaurants - and the staff could not do enough to help. We especially liked the White Orchid.

The free shuttle runs into the Jebel Ali side of town and from there it is cheap and easy to get a taxi. Even a taxi back from Jumeirah area in the day is only 70 dirham so around £10.

There is a lot of building in Dubai itself, but it is an amazing place and they are doing so much there - you must go expecting that. The sea is also a bit cool for swimming in January!

We have said that we would definitely go back as there is more to see and do - you could go as youngsters, with a family or as retired as it suits all.
Dont go expecting to gamble though as this is illegal in UAE... also if you want to have a few pre dinner drinks suggest you buy in Duty free as is costly there.