This is a great hotel to stay in. It has been recently refurbished and so everything is brand new and very modern. its simply an amazing stay and also its less than 5 min,. away from the airport. and its right in the middle of dubai!
My only compaint is that like all other Rotana hotels the internet is Extremely expensive and therefore makes it really hard to even check your email.

Having read numerous reviews I was very worried about my visit to this hotel, thankfully I had nothing to be concerned about.

The location near to the airport is great. The hotel runs a shuttle bus several times a dy to the local shopping mall which has loads of shops and eating places. There is also a shuttle to a sister hotel with a beach club about 30 - 45 mins drive away.

The best places we found to eat were at the Wafi Centre which has a specific bit called the pyramids that has several restaurants in it. If you do the big bus tour then you can get a discount card which gives you approx 20% off your food bill.
The taxi from the hotel to wafi is only about £3 so definitely worth going.

Staff at the hotel were very friendly and even had a birthday cake delivered to our room for my husbands birthday.

Overall I would recommend this hotel and Dubai.

I do not tolerate mediocre hotels.
Because I am in a service profession, when I get away, I expect to be well cared for. The Al Bustan Rotana staff exceeded my expectations. We were picked up in their private Audi at the airport and greeted by name upon arrival at the hotel. We were then taken past the registration desk directly to the concierge floor, where we were given food and drink and the registration process was completed. The room was spacious and elegantly decorated.
There was a fruit and date tray on a side table. The bath had high end L'Occidental toiletries that were replenished daily. Housekeeping checked on the room twice daily, in the morning and again for turn down service. I was greeted by name every day. Breakfast could be eaten on the floor or one could go to the Blue Elephant restaurant buffet. I can't recommend the Blue Elephant buffet more highly! It had the best assortment of foods I have ever seen. The restaurant has a koi pond as its focal point and it was very relaxing watching the fish. High afternoon tea began around 3pm, and the cocktail hour with very heavy hors d'oeuvres around 5. We were so full we never had to go out to dinner so it was well worth being on the concierge floor. This hotel is located 5 minutes from the airport and with so much construction going on in Dubai, one can't simply go exploring because of the traffic and lack of sidewalks but the hotel also had a free shuttle to a City Centre mall, from which one could take the Big Bus Tour. I could find no fault at all with the hotel, services, staff, or food and recommend it unconditionally!

Hotel pickup not at the airport but then we were 2 hours later than scheduled.
I too was very worried about staying here after reading previous reviews but was working at the airport and so needed somewhere close. I was pleasantly surprised upon arrival that the renovation work seemed to have been all but completed.
We were given a 2 queen bed room opening onto the pool terrace which was great.
It is fair to say that this is primarily a business visit type hotel but we spent 15 nights with a 4 year old quite happily, the beach etc is only a couple of quid taxi ride away.
Use public taxis, not the hotel limos as they cost twice as much.
Pool was nice and poolside snackbar was good.
Can of Pepsi was 12 Dhs, bearing in mind they are 0.9 Dhs in the supermarket that is like a UK hotel charging over £6.
For a short stopover great, for an expenses paid business trip/holiday great, if I was paying myself I would have stayed at the Hyatt just across the creek, it was fab. The Al Bustan Rotana is Not a dream Dubai holiday hotel.