We stayed at this hotel for our delayed honeymoon, I have to say it really is a stunning hotel. When we booked it we had a confirmation that our room looked out to the Burj al Arab hotel. Upon check-in we mentioned this and the lady just smiled and didn’t say much, our room was a very nice spacious, well presented with everything I requested i.e. chocolates e.t.c however when we went onto the balcony we had a great view of the jumeriah beach hotel but we had a big extruding support blocking our view of the Bruj Al Arab hotel.
I went back down and explained this to the lady who was ‘specially’ there to make sure we had a comfortable stay as I paid extra for some special requests however she made us wait in the lobby for 45 minutes before returning and telling us that there are no other rooms available and if we wanted to change we would have to pay extra for the ocean view.
The following day we just got speaking to a room maid and she said there was a room that was empty and she will check with her manager to arrange for us to be moved there, we went down to tell the check-in staff this again they were adamant there was no room, after 20 minutes and a manager we were moved to the room. We spent 3 nights in the hotel. I very much like the hotel and all the staff except the ones we encountered at check-in. The rooms, showers are excellent. The breakfast is a must.







Value
Rooms
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