Stayed at this hotel at the beginning of June. I would stay here again -
Checking in - We checked in at 7am even though check in time was midday, this was no problem and they had the room ready for us in half hour, giving us enough time to have some breakfast whilst we waited for the room to be set up.

Rooms - Quite big, all rooms have a balcony and ours was looking over the creek which is a gorgeous view night and day. Bathroom is quite small - but honestly how long do you spend in the bathroom. The room was kept extreamly clean and the cleaners were very friendly. Bed was extreamly comfortable and you could even request what type of pillow you would like.

Location - Right next to the creek, in my opinion I would have prefered to stay closer to the beach, but seeing as my partner and I dont have any children yet, the beach wasnt a priority on our holiday and the beach isnt hard to get too via taxi (20 min taxi ride)

The only complaint I had was the food service by the pool. Food took forever to make and it wasnt any good at all. Also the pool isnt massive but it was still nice.

I would stay here again and I would reccommend others stay here as well.

Stayed for one week in january. Ive been to dubai many times and usually go in the summer, but as we got good deal thought we would try it in the winter. Although the hotel was ok it is no where near in the same class as the 5 star beach hotels, ie the madinet or the One and Only. i GUESS you get what you pay for, if you really want to taste real luxury and you can handle the heat i would suggest you try Dubai in the summer where you get a lot more for your money, and its much quieter. On the other hand if you get a good deal to this hotel, im sure you will find it ok providing you have not got your heart set on luxury. All in all its not bad but no more than that.

This is a really great place to stay if you want to explore Dubai, an excellent hotel. From the moment we arrived at the hotel we were very pleased with its location, because it's near the old part of Dubai. We didn't go to Dubai to be at the beach, so if you plan to do that this is not the right hotel for you.

The lobby and the reception are beautiful, the staff is very kind and helpful, and you do feel welcome.
We had a standard room which was quite spacious, although the closet was not too big but we didn't mind that. The airconditioning worked great. The mini bar is good, the selection of tv programs is excellent. Every room has free internet access and in some rooms you can even catch a wireless signal (also complimentary by the hotel after calling the business center). And the important part - the bed- was very comfortable. The bathroom is nice, spacious, I loved listening to MTV while taking a shower :-)

The room had a small balcony with two chairs and a table, and a great view of Dubai creek which is great especially at night when you see all the lighted dhows sailing.
Do we need to say that the room was spotlessly clean?!? That is one thing which is very important to us so we were very pleased.

Room service is excellent, we enjoyed breakfast in bed, warm croissants, papers and great coffee.
Breakfast buffet is absolutely perfect, great choice of everything, and if you can't find what you want, the chef is there to prepare whatever you wish to eat.

The choice of restaurants for lunch and dinner is great, a bit pricey but great food.

The pool is very nice, and has creek view also.

There are some things which we thought could improve. I didn't like one of the concierges who was not too nice and didn't really try hard to help us book some tours. It's maybe a stupid thing to point out but for a five star hotel the concierge should be much more helpful and polite. It wouldn' kill her to smile every once in a while :-)

The other thing is that the hotel doesn't have a shuttle to the beach or to major malls which most of other five star hotels in Dubai have. Some hotels also have access to the beach through some luxury hotels in Jumeirah beach, so you don't have to go to public beaches which are not that great.

Overall, this is one of the best hotels we stayed at and we really reccommend it to everyone who goes to Dubai either for business or pleasure.

Excellent hotel in great location......jazz lovers will find the real cherry on the top going first to the PALM GRILL restaurant, where the piano solo / singer Sarah Booth will perform amazing fine jazz standards until late....and after going to the jazz club on the top roof (with amazing view on the Creek): Nisha and Nathan will keep you there until the very last jam session..........if you enjoy music and drinks you definitely will not need to go anywhere else......