This hotel is supposed to be one of the better hotels in Kiev and it probably is. However like Moscow, hotels in this part of the World are grossly overpriced and really they care very little about customer service and value for money

Reception ok, rooms average

Unfortunately for my stay they had a power supply issue and that also meant no water as the water was pumped via the electric

It meant I had no shower, no water so I couldnt even brush my teeth - not exactly ideal for a business meeting in the morning

Checkout was impossible as the machines were down due to the 'shut-down'

They asked for my business card so they could 'send the bill'. They never did and I had to ask after I saw the amount appear on my credit card statement

Stayed here for 2 nights
Hotel much nicer than it's Moscow conterpart
Housekeeping and Service poor

Went to a meeting at 9 - returned at 1pm and the room still hd not been cleaned - not nice to come back and have to work in a messy room.

Ordered at club sandwich at 2.15pm - by 3.10pm it had still not arrived. I rang room service and it had not yet even been started! Had to cancel as I needed to leave for another meeting.

Overall disappointing - only good thing is the free internet access so I could post this review!

I visited this hotel for one week in April but have only just got around to writing a review. This hotel is a very nice clean business hotel, its very modern so I would say there isn’t anything to dislike about it apart from having no character. The rooms are bright, clean and quite large (I had a business room), though I disliked the fact that on a king size bed there were two single quilts! I have come across this once before in another hotel so wasn’t really surprised.

In the Bistro they have a good buffet breakfast, plenty of choice of meats, cheese, smoked salmon, breads, salad, cooked foods in heated trays and also someone cooking fresh omelettes. The staff at breakfast were excellent, though some of them do not speak such good english, I found it slightly different in the evening for some reason. On one occasion I had to eat alone in the Bistro and was totally ignored. I gave up and went to eat in the restaurant which is attached to the hotel called the Mille Miglia. I would definitely recommend this restaurant for food and service, they were fully booked when I arrived but managed to find me a small table next to the bar and were constantly turning people away that hadn’t booked after that, so I recommend that you book in advance. I ate in the Mille Miglia twice and it was excellent.

The Bar area is also nice and bright, a nice place to relax after a long day. If I was a tourist I would probably prefer to stay somewhere else as this is definitely more geared towards Business people, which was always evident at Breakfast but if you get a good rate then stay here as there is nothing really to complain about at all.

The hotel is in a good location and the hotel organised a guide for us to take us around Kiev which is a fantastic city to visit. We found all the management always eager to please and very helpful with all requests and enquires that we made.

stayed here for 5 nights and loved it.i stayed in a business class room and yes it was expensive ,around £200 per night but the room was large and modern,bathroom was very nice and the breakfast was excellent.staff spoke perfect english and were very pleasant and i would stay here again.free broadband worked very well in room also.on my first night in kiev i stayed in a "luxury appartment" which i really did not like...........not up to western standards at all so take my advice and pay the extra for this hotel.the only downside to this hotel is its location as it is on a very busy street and driving in kiev is not easy.........trust me!!overall i would stay in this hotel again.