The New Majestic proved to be a good choice for our four day fun trip to Singapore. Located in Chinatown right next to the Outram Park subway station (which also offers easy access to the airport), it is in a good spot with lots of atmosphere and food options away from the somewhat "heartless" business district.

The hotel's design is unique and fresh, rooms are small but clean and bright and cheery and very well equipped. Some details are not very functional and sub-standard for an upscale hotel, such as hot water boilers that need to be turned on half an hour before taking a shower (and have a pretty small capacity). Switching lights on and off is a science in itself. But those problems seem to be common among designy hotels.

The staff tries hard but overall seems somewhat helpless and unprofessional. Obviously not recruited and trained to standard. Breakfast is limited and nothing to write home about, but also not essential in a large city with tropical climate.

Despite those drawbacks, the New Majestic offers excellent value for money by Singapore standards and has much more personality than the big chain hotels in the business district. Highly recommended.

Stayed there for 2 nights..

Rooms: Really love the design, there is different themes for each rooms. They are clean. Last but not least, I love their loft rooms the most!

Location: Within walking distance from Outram Park MRT.

Selection for breakfast buffet is extremely limited but it has quality.

Customer Service: No complains.

I stay in big chain hotels on my business trips a lot.
I must say that I really enjoyed the New Majestic for being a smaller, boutique style hotel.

My room had really cool design, a great bed as well as a docking station for my Ipod, perfect.

The gym was on the 2nd floor with glass walls on 4 sides, so that did not make it very inviting to me. I did enjoyed the swimming pool a lot in the morning, with birds welcoming the new day around you!

The staff was really friendly and tried to be helpful. I did not experience any problems with hot water after I turned on the hot water button.

Breakfast was ok, lunch hower, is fantastic! Wonderful chinese food.

I would recommend this hotel if you are fed up with standard business style hotels and would like a hotel a little of the beaten path.

I got a room with 2 bathtubs for S$450++ just to spend the evening soaking in a hot tub next to my husband. It was a marvellous idea, having 2 bathtubs side by side so a couple can enjoy each others company while having a tub filled with water at their own preferred temperature.
Unfortunately, there was not enough hot water to fill one tub, much less 2. We spoke to reception on the phone who told us to switch on the heater and wait.
After a long dinner, we returned to our room and there was no change in water temperature. Another trip to the front desk resulted in a nonchalant staff telling us that they just don't have enough hot water.
We tried to make the most of our stay and asked to see rooms that were not occupied as we've heard so much of the design. Was told to come back in the morning. When we did, we were told there was not enough service staff to bring us around.
The room was nice... pillows comfortable. Lighting was well done.
Still... not having enough hot water in a 4/5 star hotel is bizarre. It was a wasted stay which left a bad impression.