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Garden Hotel Singapore: Traveler Reviews

Call now to book: 1-800-733-5916 from Orbitz
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
2.5 of 5 stars 31 Reviews
5.0 of 5 stars
0
4.0 of 5 stars
6
3.0 of 5 stars
4
2.0 of 5 stars
6
1.0 of 5 stars
11
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#131 of 181 hotels in Singapore
Show Hotel DetailsHide Hotel Details
  • Hotel class: 3 of 5
  • Rooms: 216
  • Address: 14 Balmoral Road Singapore 259800 Singapore
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Downtown hotel set in exclusive residential area with lush tropical surroundings; 5 min from Orchard Rd & Newton Food Center. This description is based on information provided by the hotel.
Check Rates: $122 (SGD180) Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Garden Hotel Singapore

( 5-9 of 31 )
“Smelling Hotel, Dirty Carperts, Uncourteous Staff”

Garden Hotel Singapore

Jun 11, 2007
1/1 found this review helpful

1) Hotel Corridors Carpets and Hygiene need attention.
2) Rooms not properly lit. Most of the fittings either out of order and not maintained properly.Electrical Sockets for making tea etc. found not functional.
3) We had checked out of the room No. 302 on the noon of 7th June, 2007, as per their advice whereas our return flight was at 11.00 PM. They had assured that assistance would be provided for change over in the evening prior to leaving for Airport late in the evening since your driver was suppossed to pick us up from the Hotel at 8.00 PM. On our return from the Market after shopping we were told to either shift the luggage, which was handed over to the security in the morning at about 10.30, to take the same to the fifth floor outselves and do unpacking/packing there or on the ground floor, near the Bar on the ground floor. The bar incharge, an elderably gentleman of about 50 years of age, told us to complete the packing/unpacking within 5/6 minutes and leave the corridor. With great difficulty, we were able to shift the luggage from near the front office to the Corridor near the Bar and complete the process in about 10 minutes. The Bar Incharge was very sarcastic and made uncalled for racist remarks about Indian Standard Time and punctuality.

Another assistance of the Bar Incharge wanted us to carry the Heavy weight trolley and luggage outselves from Front office to the Corridor without appreciating the fact that both me and wife are aged around 57 and 65 years of age and I being a Heart Patient with a Stent carrying in my both had clear instructions from the Doctor not to carry heavy weight at all was put to lot of inconvenience by the Bar Incharge and his assistant.

  • This TripAdvisor Member:
    • Liked — NOTHING
    • Disliked — Lousy hotel, unfriendly staff, I would want to sue them for racist remarks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Uksal's Summary
Date of Stay: June 2007
Traveled with: Spouse / significant other
Visit was for: Hobbies / interest / culture
Age group: 65+
Member since: June 11, 2007
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 2 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 1 of 5 stars Business service
Would I recommend this hotel to my best friend?
no way!
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $122 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Badly maintained hotel with lousy service”

Garden Hotel Singapore

Jun 4, 2007
1/1 found this review helpful

I was really dissapointed with our travel agents selection of Garden Hotel. Looks like it may have been a good hotel when it started out but it has not been maintained at all since then. The rooms smell musty. The walls have water leakages and the carpets look like they have not been cleaned for years. The same goes for the curtains. The hotel is rated 3 stars but I wouldn't even think it was 1 star. The taps in the bathroom leak and the bathroom is so dirty and shabby. The housekeeping staff seem to be just changing the sheets and towels
and not cleaning the room at all. The buffet breakfast was not up to the mark. The management seems to be not interested at all in providing service. The attendants who were to take our luggage downstairs at the time of checkout were rude enough to tell us to hurry up as they had several checkouts that day. The captain / manager at the reception was extremely rude and lacked any kind of etiquette. He needs to be pulled up by his superiors for this though we didn't complain about him. All in all, we were given a raw deal in Garden Hotel though the pricing of the rooms was reasonable, the service and upkeep of the hotel didn't make it worthwhile. I would not recommend this hotel to any one and would advise you not to be taken up by the pics on their site. Its better to pay a little more and get a better place to stay in S'pore than Garden Hotel.

  • This TripAdvisor Member:
    • Liked — Nothing
    • Disliked — The badly maintained rooms along with the rude behavior of some of the staff.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
travellermumbai's Summary
Date of Stay: June 2007
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: June 04, 2007
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 3 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 1 of 5 stars Service
Would I recommend this hotel to my best friend?
no way!
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $122 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Jaded but still good.”

Garden Hotel Singapore

4 of 5 stars
Birmingham England
Apr 17, 2007
4/4 found this review helpful

This was my second time at the Garden Hotel. The first was ten years ago and the old place hasn't changed much! The taxi driver told me that it was one of the swishest hotels in Singapore when it first opened, which I would guess would have been in the sixties. It's one of those slightly sad hotels that was obviously top of the range once, but hasn't had any money spent on it since the day it opened. Having said that, it's pleasant enough and I would be very happy to stay there again. My room was an excellent size and had a nice view overlooking the swimming pool. The staff were very friendly and efficient. Given the low price (£28) I paid for my one night stopover, I was surprised to find that a very good buffet breakfast was included. The location is a little bit away from the major hotels in downtown and from Orchard Road, but in a pleasant and quiet residential area. Transport is really no problem as there is an MTR station about ten minutes walk away, or alternatively, taxis in Singapore are inexpensive. I'd definitely recommend the Garden. It's got everything I would want at a third of the price or less, of the big name places in the city centre.

  • This TripAdvisor Member:
    • Liked — Value for money
    • Disliked — Nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ricklangley's Summary
Date of Stay: February 2007
Traveled with: Solo traveler
Visit was for: Hobbies / interest / culture
Age group: 35-49
Member since: February 05, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, A romantic getaway, Girlfriend getaway, Older travelers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
Was this review helpful? Yes No
Check Rates
Average price*: $122 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Great for the price”

Garden Hotel Singapore

3 of 5 stars
Wellington
Feb 13, 2007
2/2 found this review helpful

We stayed at the Garden on our way home from 2 months backpacking around Eastern Europe. I agree with some of the comments made in the previous review. The hotel looked like a 'throw-back' to the early 90's. The carpet in the halls was not great and the furnishings looked as though they had seen much better days. BUT we enjoyed our stay. The rooms were big, the staff very friendly and the breakfast choice was basic but huge. It included 3 types of cereal, toast, pasteries,fruit, baked beans, eggs, hash browns, sausages, fried rice or a noodle dish, tea, coffee, 2 types of juice.
Considering the price and the closeness to Orchard road, this hotel is okay. If you like a hotel that has staff to do everything for you, including opening doors, then is not the hotel you should choose. But if you like to have your own space but be able to access satff as you need them, then this is just the place.

We also enjoyed the roof top pool, which was quiet.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $122 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Okay but...”

Garden Hotel Singapore

2 of 5 stars
Kuala Lumpur
Nov 17, 2006

Stayed here on 15 and 16 July 2006. NO creepy crawlies BUT the furniture pieces were old..there was a MUSTY smell..had to buy a can of spray to spray the room..even then...the smell was there...breakfast was okay but limited choices...all in all...not worth the money i paid for...i rather pay more and get a better hotel.

Dr. Teh Chee Seng
kuala Lumpur,
Malaysia

  • This TripAdvisor Member:
    • Disliked — the SMELL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
timtehkl's Summary
Date of Stay: July 2006
Traveled with: Spouse / significant other
Visit was for: Personal event (wedding, ...)
Age group: 35-49
Member since: November 17, 2006
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Great pool scene
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Tourists
Was this review helpful? Yes No
Check Rates
Average price*: $122 (year-round)
Call now to book: 1-800-733-5916 from Orbitz

Reviews of Garden Hotel Singapore

( 5-9 of 31 )
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Garden Hotel Singapore Address

14 Balmoral Road, Singapore 259800, Singapore