The other reivews have covered the basics., the hotel is well placed for access to transport, the concierge is excellent and the staff in general are helpful and efficient. The hotel is well priced for what it is and the pool was delightful. The beds however were another story, they had to be the hardest I have experienced in a very long time, so hard that sleeping was very uncomfortable and in future would put me off staying here. SInce my stay I have been told that this is typical of hotels in Asian countries howver this is not my experience and the marriott in Singapore,, which I stayed at on a previous trip and although substantially more $ to me would have been a better buy for the better sleep. Sorry guys., your hotel is great, but your beds suck, I hope you can do something about them.

We stayed two nights at this hotel prior to and after a cruise originating in Singapore. We chose the hotel based on reviews from TripAdvisor travellers and after reviewing comments on the original hotel selected by our travel agent.

Upon our arrival at the hotel, we were surprised to learn that it was the same one we stayed in 7 years ago, albeit with a somewhat different name. The front office staff were both welcoming and professional - they also upgraded us to a Club floor! The room was large and well-appointed with a mini-bar fridge and coffee/tea-making facilities. It was also non-smoking and contained the queen-sized bed requested by our travel agent..

The hotel is clean and well-maintained and beautifully appointed throughout all of its public rooms. Staff at all levels were friendly and efficient, especially the concierge and front desks. Our booking also included an American breakfast which did not disappoint and which contained both Asian and Western fare.

We used the lovely outdoors roof-top pool which is surrounded by lush shrubbery and fountains.

The hotel's location and Coleman Street is ideal for walking tours of Singapore and is only 10 minutes walk from Clarke Quay.

A good choice of hotel at a reasonable rate and it will be, once again, our home-from-home on our next visit to exciting Singapore.

The Grand Plaza Park Hotel is in a very good location if you're in Singapore for shopping because it is just outside the Funan IT Mall, very near the Suntec Mall and Marina Square and is across the City Hall MRT station -- where you can get on the MRT and in ten minutes you're in Orchard Road for more shopping. Also, it's just a hop and a skip to the smaller Raffles City Mall where there's a great mix of brand name stores.

Unfortunately, I can't bring myself to rave about the hotel facilities as I found the rooms and the amenities to be much less than what I had expected for the price they charged. The room was small and quite worn down (with a large and scary stain on the carpet). The furniture really needed to be changed and the beds were not too comfortable.

The business facilities were much better. The function rooms were very nice, high ceiling, spacious and very conducive for meetings.

Service though was very warm, attentive, efficient. All staff had a professional yet welcoming air. I was impressed with check in and check out service as it was conducted with great speed and courtesy. Doormen and bellhop service also very efficient and on the night I checked out, which was quite late, the doorman had to go out and secure a cab for me on the main road -- everything was done with great service. I was quite impressed.

I give the hotel top marks for service but they do need a major renovation.

Booked this hotel for a stopover after reading tripadvisor reviews. We couldn't have been happier. Every staff member has been so helpful and friendly and effiicient - without being over the top. Nothing is too much trouble.

We arrived at 5 am hoping for an early check in - the manager said as soon as housekeeping arrived they would get a room ready.

We had breakfast while waiting and by 7 am we were in our room. A corner room with great view and huge bathroom. They even gave us a rollaway bed for our son even though we were expecting to share the king bed with him. Later we found out this was a deluxe room even though we had only booked a superior.

The pool area is gorgeous - hardly anyone seemed to use it though. Absoutely spotless everywhere. Lot's of shops close by.

We have rebooked for our stopover on the way home.