I didn't read the reviews before I stayed at Conrad. After reading them just now, I am surprised that my experience was somewhat different from the other reviewers. Could it be because we booked through a travel agent and was traveling with young children?
We (8 adults + 3 children) stayed at Conrad for 1 night on 02/12/2008. We requested non-smoking rooms on the same floor, and we got 4 rooms on the 6th floor, supposedly a non-smoking floor, except 3 of the rooms smelled like the smoking lounge. When we tried to change 2 of the rooms, we were asked to let housekeeping come in to ionize the room. Why didn't housekeeping ionize the room before we arrive? We checked-in at 7pm! After we insisted on changing rooms and waited for about 10 minutes, we got the room change.
After the room change, everything was good; the bed was comfortable, fresh and clean. One little note on the bathroom: the caulking in the shower was moldy.
I stayed at Mandarin Oriental August 2007 for 4 nights and had a pleasant experience. Between these 2 hotels, I would choose Mandarin Oriental.






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