Clogged wash basin, grimy bathroom - all forgiveable. i've stayed in a bunch of hotels around the world and easily, this place has the worst ever front desk staff. house-keeping staff were polite. the staff here have never been trained on manners apparently. please go to class, people.
Will never stay again or recommend and actually cut our stay short and moved to another hotel.

My husband and I stayed at the Allson as part of Singapore Airline's Singapore Stopover package when we travelled on our honeymoon in February/March 2008.

We stayed twice, as we had a stopover in both directions. First visit was for 2 nights, the second was for 3 nights, so 5 nights all up.

We were very happy with our choice and mentioned to each other a number of times that we'd stay there again if we were transiting through Singapore.

The hotel is extremely well located, with train stations and major shopping districts only a few minutes walk away. We did nearly all of our Singapore sightseeing on foot from the hotel, where you can easily walk to Raffles, the Marina, the Esplanade, Suntec City, and heaps and heaps of shopping centres. Bugis Village and Bugis Junction take less than 5 minutes to walk to. Plus there is an awesome hawker centre next door (Victoria Street Food Centre), which is lively and has heaps of cheap and very delicious foods on offer!

The hotel may be a little tired, but it was immaculately clean and very comfortable. Beds and pillows were comfortable, and you have the option of requesting privacy in your room if you're just too tired to go out and you don't want housekeeping to disturb you. Floor 11 is non-smoking which was perfect for us. And despite its city location, you don't hear any street noise and the blockout curtians meant we were easily able to nap during the day after arriving on a redeye flight.

Reception were fairly friendly, though when we checked in early after that redeye flight, were were told we could check in from 9am and when we went to the desk, we were told the rooms were not yet ready, but they'd let us know. They didn't - I kept an eye on things myself. That was the only negative bit.

Concierge and the doormen were friendly and polite, helped with bags and were happy to give directions to the sights and shops.

Restaraunt staff were great. We had breakfast in the restaurant just to save time looking elsewhere and got a 50% reduction because we were hotel guests, and the western and local options easily kept us going until lunchtime.

As an aside, the Singapore Stopover holiday is brilliant - free transfers to and from the airport, major discount at the hotel (we payed less than $100 per day), and lots of free tickets to local attractions.

A few reviews on here complained about musty smells, small bathrooms and inattentive staff, but I've had worse at 5 star hotels in Australia. It was clean, comfy, well located and everyone was polite - who cares if the bathroom isn't massive?

Highly recommended!

We stayed here on a SIngapore Airlines stopover package - a very very cheap way to see the city. The hotel was fine - the rooms smelt a little bit musty, but were comfortable enough. The concierge staff were excellent - they had great directions for us and even booked us a very reasonable mini van out to the night zoo. This was the absolute highlight of the trip, as our van driver arranged tickets for us in advance and we received VIP service all night. A definite must!

The Allson lived up to our expectations from previous review. Staff were great, room was spacious, clean and quiet on 16th floor. If you don't have breakfast incl. in your rate (we didn't) don't bother with the buffet, there are better and cheaper options close by (Coffee Bean & Tea Leaf).

Best of all, we had a 1:30am flight and although checked out at noon - we were offered a keycard to use pool level for swimming and showering during the afternoon before our flight. Nice touch.