The Gallery is neither unique nor redeeming through the "extras" it seems to promise. The design is generic steel-and-glass, indistinguishable as uniquely Singaporean in any way. The staff seemed to carry a holier-than-thou attitude for the duration of our three day stay, and we were nickel and dimed endlessly for our charges. Laundering a shirt or pair of socks at the hotel costs about 3 SGD per article of clothing. Ridiculous. When I checked in, I was told three nights stay was 618 USD including tax. When I checked out, I noticed the amount was higher. I was charged 24 SGD for each room service over three days. Extra charge for basic room service? Ridiculous. Our beds were made and little more. Our bathrobes were not laundered or replaced, and since the hotel is perpetually humid (our sheets always felt slightly wet), they grew mildewy after a short period. Please avoid the entire Clarke Quay area if you are visiting Singapore. It is a trap for clueless tourists who are too scared to venture out of their familiarity zone, and hotels like Gallery help foster this ugly attitude even more.

Whether or not you'll like the Gallery depends on what motivates you to love a hotel. I appreciated the free internet and inclusion of breakfast in my room rate. But the rest of the hotel left me rather uninspired.

The Room In their attempt to be hyper-architecturally cool they're missing basics. The closet doors are on ceiling tracks so that they 'float'. Nice looking. But they don't slide far enough to actually allow access to the drawers inside!

The Bathroom: The heavy glass swinging bathroom door, which again looks very cool, is hinged only to open inwards rather than swinging in both directions. This means that when you want to get out of the bathroom, you have to back against the basin to do it. And to flush the toilet you need all the strength of either your back/feet or shoulders/arm as the wall-mounted button is too low for hand pushing and too high for foot pushing unless you kick. And you need to hold it in for quite a few seconds to get the desired effect. What a palaver. Nice toiletries...

The Bed: AWFUL. I stayed in a standard room and the queen sized bed was harder than the worst rock-hard Asian beds I've experienced in my many travels. Thank god there were lots of pillows to try and soften the blow, but I did not get a comfortable night's sleep, which made my day at the office and flight out the next night quite tough.

The Logistics: As other reviewers have mentioned, the two-lift system is a huge pain. Dragging luggage in and out of two lifts to check in-out is a huge nuisance, and there are not enough lifts to service the number of rooms at key times, so you wait forever at each juncture.

The Food: The room service menu is very limited, so plan on going out for lunch and dinner. Breakfast is fine, and was included in room rate.

The Staff: Staff are not particularly polite - too hip to provide any real service, I guess - but you should have little cause to call on them as the hotel is pretty self-explanatory.

The Spa: I can highly recommend the Ayuthaya Thai Spa at the hotel - decent value and fantastic Thai massage/spa treatments. i had a 2.25 hour package that included a back/shoulder/neck massage, thai foot massage and facial for SGD188. Of those, I'd recommend you stick to the Thai Massage and don't bother with the rest - the massage was superb. The rest was a bit pro-forma and lacking in care.

All in all, I'll definitely come back to the Spa next time I'm in Singapore, but I probably won't bother actually staying at the Gallery Hotel.

We stopped over in Singapore at the beginning of our honeymoon, and our travel agent recommended that we take the Singapore Airlines stopover package, and we picked the Gallery from the brochure of hotels we were given to select from. We picked the Gallery because it looked a bit different from your average hotel - both on the outside and in terms of some of the theme rooms (which weren't part of our package).

When we arrived, we found it to be a nice enough hotel, but really, nothing special. We were warned by our travel agent that a double bed wasn't guaranteed, and that we might have to have twin beds - but we didn't anticipate that there would be no possible way of pushing the beds together, as they were attached to the bedhead, and with a bedside table in between - nice start to the honeymoon! We asked if we could move to a room that had a double bed since it was our honeymoon, but were not lucky enough to be upgraded like other lucky reviewers - we could only move on payment of an extra $75 per night. To be fair to the hotel, this was their policy, and it was really our travel agent who should have told us that there was NO possibility of a double bed!!

There was nothing really wrong about the Gallery, but really, if you're in the cheaper rooms like we were, you're just in another hotel.

It was great being near the Clark Quay area, an area I hadn't visited before.

I was upgraded to Glazzhaus room. Great views. Window seat, Queen bed, excellent bathroom. nice amenties. very quiet, super clean. great staff, good service.