Stayed here for three nights. First time experience of the Shangri-la chain (but got a good deal when staying here, sydney and cairns) was not at all disappointed. Beautiful hotel, no complaints at all. Even loved the little touch of changing the carpet in the lifts each day! Got breakfast thrown in with the price, plenty of choice in the buffet selection, and although a little on the pricey side, the buffet dinner was fine too. Well worth staying here if in Singapore.

This hotel was a bit of a disappointment. The entrance lobby is superb but that is where it finishes. The tower block rooms are small and not really suitable for two people. The garden wing rooms are much better and have balconies, but are looking tired and in need of refurbishing. The Line restaurant does not suite everyone’s taste being like a giant modern ‘Butlins’ dining room. Food is very good but the service is very slow if you do not want the self service buffet. Self service buffet is expensive for what you likely to eat. The swimming pool is very pleasant.

Stayed for 5 nights in Jan 08 on our way to langkawi. Previously stayed in an executive tower wing room but decided to try the Valley Wing - Not dissapointed at all - The rooms are plush and decorated to the highest standard - the mini bar is quite an experience as is the room service. Champagne and shorts free from 10am and you really can drink as much as you like. Free nibbles and sandwiches. The al a carte breakfast is the best we have ever tried. The eggs benedict is a really gorgeous meal. Staff go beyond the call of duty and make the stay very very special, nothing is too much trouble. The only problem we can see is that once you have done the valley wing experience nothing else compares!! Cant wait to go back .

We arrived at the Shangri-la for a post 3 night stay after our Superstar Gemini cruise to give us something to look forward to.
We had booked into the Horizon Club in the Tower Wing which gave us some extra luxuries like buffet breakfast, late checkout etc. When we checked in we were told they had upgraded us to the Valley Wing which was a wonderful surprise as I had read about it on Tripadvisor so knew what to expect!

The rooms were magnificent... with every little luxury you could imagine.... L'Occitane products in the huge bathroom, t.v. in the bathroom, chocolates everynight, complimentary fruitbowl, complimentary Chinese tea,... the list goes on.

To say the breakfasts were to die for is an understatement! The fresh fruit was so beautifully laid out and exotic that I even bypassed the pastries every day just to eat the fruit. I overindulged so much just at breakfast because it was so irresistable and never ever had to eat lunch while I was there.

Moet champagne was free flowing and complimentary every day and the waiters were always around ready to top your glass up or tempt you with a cocktail of some sorts. Sandwiches and afternoon tea were always served every afternoon and between 5 and 7 you always got a little plate of beautiful canapes to accompany your drink!

The staff here were amazing and never once did we feel like bogun Aussies sitting there in their beautiful lounges... they were always so friendly and respecful and we were always greeted with a genuine smile and hello.

I would recommend this hotel to anyone and if you can afford it, upgrade to the Valley Wing as it is so well worth it. We will definitely return as it really is a lovely slice of heaven!