We stayed in the Valley Wing for two nights in March as a stop over on our way to Australia. I can honestly say that this is the best place that we have ever stayed. The room was beautiful and spacious, with lovely touches that made it extra special - welcome jasmine tea and chocolates, daily replenished fresh fruit and personalised business cards. The bathroom was lovely with the best shower that I have ever used. The bed was incredibly comfortable, my boyfriend and I usually wake each other up with our tossing and turning, not so in this bed, we had so much space and the matress was of such quality that we both slept exceptionally well.

The service in the champagne bar and lounge was impeccable and the freely flowing champagne made the stay exceptional value. Breakfast was available in either the Summit Room or the Line restaurant, we tried out both and enjoyed both - the Summit room being more formal with table service and the Line having a greater variety of buffet style food available. We didn't really see much of the main hotel, the facilities within the Valley Wing meant that this wasn't really necessary. All the staff that we encountered were friendly, polite and efficient. They even came out to our taxi as we left to wave us off!

Overall a fantastic stay and very good value for money. We will definitely be back at some time in the future.

The Shangri-la is a superb, top class, hotel. The rooms are excellent, as is the staff, and quality of service. Unfortunately, we could only stay for one night on a stopover on the way to Australia.

It’s a 30 minutes taxi ride from Changi airport to a friendly welcome from the efficient staff on arrival. Despite our early arrival (11am), check-in with our prebooked voucher was a breeze. Our heavy luggage was whisked up to our deluxe room by a friendly bellman (with a bright red jacket and pill box hat) who delighted in showing us all the room’s facilities. The room in the Garden Wing on the 10th floor was spacious with chairs, a desk, broadband, a large well-appointed, bathroom, and a comfortable bed. The gardens are really nice with luxuriant flowers and other vegetation; we did not have time to use the nice swimming pool.
The buffet breakfast offered good, wholesome, hot and cold food with a wide variety of choices, including good back bacon (not the cheap streaky/fatty stuff offered by US hotels). Really excellent and hassle free. Had a sumptuous Cantonese meal at the hotel’s (expensive) Shang Palace restaurant. Truly a culinary experience with excellent service.

Although you are near to Orchard Street and various shopping malls (Singapore prices are not that cheap!), the hotel’s suburban location means a lot of (cheap) taxi rides. In the one and half days we spent in Singapore, we visited Chinatown (don’t miss the China Town Heritage Centre on Pagoda Street, which provides a poignant portrait of the territory migrant history, the Islamic Mosque (Don’t expect much if you have visited Istanbul or the Middle East), and Little India. Not having visited India, we were enthralled by a visit to the Sri Mariamman Temple temple on South Bridge Road and the Sri Veeramakaliamman Temple on Serangoon Road in Little India, where we witnessed a remarriage ceremony, which involved the man and woman being doused by successive dunks of water, and numerous believers receiving “blessings” from the numerous swamis.

Expensive but good value for money given the quality and location of this hotel. The staff is excellent: every time we passed a staff member, we received a friendly smile and solicitation.
We would have liked to stay longer and were sorry to leave. One negative: no free in-room internet. Given the cost, this is rather sad.

Just returned from 4 days in Singapore and stayed at the Shangri La.
A good hotel but expensive for food so beware of the extras. Try and get a deal on the cost of breakfast - the breakfast is amazing- about 7 areas serving international food!
I opted to stay in the Garden wing which is a bit dated but near the pool with better views of the beautiful gardens.
The tower wing and valley wing are very swish, but you could be anywhere and they are not worth the extra cost in my opinion (I was shown all three to decide)
the pool is wonderful and service is good. The room key system is a pain (kept failing) and you need it at all times even to activate the lifts.
I recommend this hotel.

I stayed here for my honeymoon and it was a fantastic time. We were only there for 5 days before travelling up to Thailand but I wish the time had gone slower. It is by far the best hotel I have ever stayed at and I have stayed at some very nice hotels. Everything from the grand entrance, the staff and the room to the breakfasts. It was all fantastic. Get breakfasts if you can!!! they are great only downside maybe TOO MUCH to choose from. We had an amazing time and the room service is a snip for the food and service you receive. I stayed at Raffles the year before but this wipes the floor with it. Check out the Blue restaurant..............