I stay at this hotel every week and have done so for the past 18 months. If you are thinking of staying here, remember ...... THIS IS A BUSINESS HOTEL. It does not cater for leisure travellers that well .... no lobby lounge (just a small chinese tea bar) and no 'filipino band' playing in the evening. There is a pool but have never been there.

The overall theme of the hotel is fairly sterile, but caters perfectly for the needs of the business traveller ... all of the rooms come with an ethernet cable, travel plug adapters, and cordless phone.

All the staff know me here by name, and of course i have had a few hicupps - one in particular where i had to write a two page letter to the GM about one of his duty managers who was just plain rude to me.

Other than that, this place is fine. Breakfast is ok (they do cram you in though if it is busy), club floor/lounge is good (ask when you check in for an upgrade and they will usually do it for SGD 60). Its often difficult to get a late check out without paying a half day room rate. Also, laundry is not that fast and the minibar is ludicrously expensive (go to the 7/11 a 30 second walk away) ..... SGD 5 for a 500ml bottle of water, and SGD 10 for a 330ml beer.

The double rooms are queen size beds (smaller than normal), and if there are two of you i would strongly recommend a king size room otherwise you will be very uncomfortable.

The bottom line here, if you work in the city this hotel is great. If you are here on holiday ... i would pay extra and stay elsewhere.

I stayed in this hotel with my guy in Feb 06 and we both loved it (especially my guy).
We chose this hotel because it's close to the ferry terminal (my guy need to take a ferry to Batam for a business meeting).
My guy and me always stay in the Hilton whenever we're in Singapore but now we decided to change to M hotel instead.
Besides the Hilton, he had stayed in other 5 stars hotels but he still think M hotel is best among them.
The location is in the financial business district of Singapore but not near the shopping areas (which is mostly in Orchard road).
The hotel staff there are very polite and friendly.
Rooms are relatively big and new...like the bathroom especially.
It's about 10 mins to the subway so u can easily take the subway to Orchard which is just s few stops away.

Bought a package to Singapore and chose this hotel because the photos look nicer than other hotels of the same price range.

It is a business hotel located in commercial district. As Singapore is small, it's easy to get around even though it's not in the central area. There's a MRT station 5 minutes walk from the hotel. Taxis are everywhere.

The room is nice and spacious. There's a bath and a separate shower. We asked for extra pillows and this was brought to us within 10 minutes. The staff is friendly and helpful. I didn't bring my labtop with me but I was able to use the computer in the lounge to check emails. They charge you for that though, not too expensive from what I remember. I normally love hotel buffet breakfast but the one here was disappointing.

Overall, it's not bad. Oh and I was able to check out late at 3:30. There's a small swimming pool and spa but I didn't have time to check those out.

Room is tiny, trying to pack in simple furniture and fittings. The room smells, the air con is cold and the control panels are uncontrollable. The bed is tiny; more a semi-double than a double, and length-wise it is less than 180 cm. The city view is actually a view of a big ugly building; the water view is one of a dock yard. The carpet requires slippers to avoid the touch, and the smells emitting from it are without description. The broadband internet does work. No problem there. The bathroom is tiny. The shower really does splash everywhere, and the sink is clogged. The club lounge is sub-standard. Drinks are fine, though limited, but the food is like some finger-food party you may have been to in the seventies. In fact the whole place would remind you of some hotel from 007's From Russia with Love.