From arrival to check out, simply flawless. Outstanding team of well trained, friendly, professionals in all parts of the hotel. Rooms are spotlessly clean, well appointed. Food is highly recommended. 2nd visit in 2 months and will definitely be back again.

My experience in this Hotel was perfect. The service was attentive and impeccable, from checkin to breakfast. I must have been asked to top up my coffee at least ten times! The rooms are spacious, elegant and clean. The pools are beautiful- warm and sparkling, with excellent poolsider service. I thought the price compared to other Hotels in the areas was a bargain. The lcoation is also great- just around the corner from Orchard Rd. I would not take any notice of previous negative reviews, as I wonder if these people stayed at the same hotel as I did!

We stayed at Goodwood Park 3 days in a poolside suite. The hotel interior is rather old and everywhere a smell the reminded us of old ‘n wet carpets. Internet services via TV where not working. Bathroom had only cheap toiletries that we would expect in a youth hostel. Business center was perfect but is not easy to access since always locked. The coffee lounge buffet offers the same mediocre food for lunch and dinner and has no alternating cold spreads and salads. Dinner at Gordon’s Highland Grill for two was $450 including lousy food and warm white wine. At least the service was skilled and polite. Overall a very unsatisfying culinary experience. Swimming pool area is okay but does not offer any privacy or shade. Concierge was very knowledgeable and friendly. We highly recommend the Night Safari tour and the DHL balloon.

I'm beginning to wonder if some people's expectations are just unreasonable. This is a lovely hotel, people who stay here and complain must have to look hard to find problems. My room had recently been refurbished and was very spacious and comfortable. The main lobby with its cafe and patisserie were great for afternoon tea and a quick dinner. The buffet breakfast had a huge selection, with fresh omelettes made to order - my favourite. There are two pools and the smaller one is delightful and private, with trees and blooms all around. Staff were polite and helpful and arranged a treatment for me at the Aspara Spa, which is part of the hotel complex and it was sumptuous. Hotel is just off Orchard Road and near the metro station, a $15 cab ride to the airport. Perfect for a very comfortable stay and very reasonably priced when one is used to staying in tiny very average hotels in europe for the same price.