The Hotel has a nice quiet location just off Orchard Road, which gives it a relaxed quality. Staff is friendly and helpful, although housekeeping staff could not speak any english.
Breakfast buffet was a joke, crammed into there tiny lounge. Omelet Chef was wiping pans with dirty cloth, very shocking.
There is no all day restaurant as there is refurbishment on going. Most disappointing of the stay was food quality.

But good value for money, hotel is a bit tired needs an uplift or facelift, cannot rely only on Four Seasons name to bring in customers....

Thanks

We stayed at the Regent Hotel as part of the SIA Stopover Package.
From the moment we arrived at the hotel, the staff and service were excellent. The rooms were beautifully appointed (we stayed in an executive room for 1 night and then a superior room for 6 nights). The bathroom in the executive room was more spacious than the superior room but both rooms were modern and extremely comfortable.

Housekeeping were attentive and extremly efficient. We forgot to switch off the 'Do Not Disturb' sign one morning when we went out sightseeing. When we returned to the room, it had been cleaned and a note on our bed was left to say that after careful consideration and trying to contact us twice, the housekeeping department decided to freshen our room and hoped that we were not inconvenienced by this. They asked us to contact them if they had been intrusive in anyway and provide them with further instructions on maintaining the room during our stay.

Breakfast was lovely but a little expensive for Singapore standards. However, this is easily remedied by walking to Orchard Road or going to Tanglin Mall (situated behind the hotel).

We loved every minute of our stay at the Regent and will be definitely returning.

Stayed as part of a SIA stop-over package on way to Europe in April, and on return in May. This is an excelent hotel, right from first impression. The service is exceptional, without being forced and "over the top". The pool was out on way over but we were told we were free to use the pool at Traders next door. It was available on the way back, and we had a swim in a thunderstorm and it was clear the staff were monitoring to make sure all was ok. Everything about the hotel is excellent, . It is located close to Orchard road, taxis were there in minutes, the food was really good but best of all was that staff always went the extra mile.

it is the perfect place to go to after a long haul flight. Nothing is a problem

The hotel is located located at the fringe of Orchard Road and is a good 15 minute walk to Ngee Ann City. Now, because it's not that near to the main shopping area, the hotel manages to retain a certain quiet and peaceful charm. In a nutshell:

The GOOD
1. The staff are excellent - we did not have a single bad, rude or surly encounter with any of the staff. They were all pleasant, helpful and had a sense of humour which we enjoyed.I would say that the training must be top notch because their service is about the best I have experienced.
2. Public areas - discreet, charming and very classy

The Bad
1. Rooms are tired- Its really time for a refurbishment. You can tell the age of the hotel by the room and lets just say, the hotel is not young. I like the antique looking furniture but the rooms are very tired looking
2. The gym - to tiny with not enough space between the machines
3. Breakfast - little variety and food was very so-so.


I would go back to stay in a heartbeat if they refurbished the hotel as the service as fantastic.