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Marina Mandarin at Marina Bay: Traveler Reviews

TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 159 Reviews
5.0 of 5 stars
65
4.0 of 5 stars
50
3.0 of 5 stars
15
2.0 of 5 stars
13
1.0 of 5 stars
9
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#15 of 181 hotels in Singapore
Show Hotel DetailsHide Hotel Details
  • Hotel class: 4 of 5
  • Rooms: 575
  • Address: 6 Raffles Boulevard, Marina Square Singapore 039594 Singapore
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Luxurious Twenty-one-story Hotel set in city center, 4 km from financial district & 21 km from airport. This description is based on information provided by the hotel.
No Business Center Fitness Center Free High-Speed Internet Free Parking Pets Not Allowed Restaurant Room Service Swimming Pool
Check Rates: $203 (SGD301) Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Marina Mandarin at Marina Bay

( 27-31 of 159 )
“Outdated filthy room/unprofessional staff”

Marina Mandarin at Marina Bay

1 of 5 stars
San Jose
May 11, 2008

I stayed at Marina Mandarin from 14 April -16 April on the Eleventh Floor. The room was outdated and filthy with stains on the carpet and walls, mold in the shower and bathroom, and handprints on the headboard. I also missed valuable time to meet with business colleagues to discuss future business because one of phone operators told business colleagues that I was not a registered guest at the Marina Mandarin during my stay. For SGD $ 424 per night without breakfast, there are many better hotel choices in Singapore. Based on my experience this is not one of World's Leading Hotels. I had contacted the Executive Housekeeper and Rooms Division Officer to view the room. Upon viewing the room, neither any explanation but said they would contact me. I was never contacted by either of them. Upon writing to them, some one else responded but did not have any explanation but offered an upgrade if I came back again. Why bother? Their affiliate hotel, Mandarin Oriental is so much better.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hideo's Summary
Date of Stay: April 2008
Member since: August 05, 2006
Was this review helpful? Yes No
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Average price*: $203 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Fantastic hotel!”

Marina Mandarin at Marina Bay

Apr 24, 2008

We visited the Marina Mandarin for two nights in March 2008 on our way to Australia. After a long flight, we arrived at the Marina Mandarin and from the moment we arrived our whole experience could not have been better. Staff were fantastic with impecable service ranging from the concierge to the receptionist. They could not do enough to make our stay more enjoyable and made our children feel very welcome. Facilities were equally impressive, with two matching connecting rooms(family room), which were well presented and clean with fantastic bathrooms.
Pool was beautiful with very helpful staff who ensured you enjoyed every minute of your time. Glass lifts were super quick and efficient. The atrium is amazing with the sounds of birds singing, which we loved. Breakfast was excellent with a beautiful area for dining outside. We cannot wait to stay there again.

  • This TripAdvisor Member:
    • Liked — All of it!
    • Disliked — Nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UkBumblebee's Summary
Date of Stay: March 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: April 24, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $203 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Not the most welcoming”

Marina Mandarin at Marina Bay

3 of 5 stars
Manchester
Apr 21, 2008

We stayed for 4 nights in early April with our 3 year old daughter. The room was spacious and clean, but the hotel is not really suitable for families with young children. We found it too 'clinical' and in the very quiet atmosphere, our daughter's excited behaviour was frowned upon. Constantly felt that we had to make sure she was being a 'perfect child'. This hotel is OK if you are staying on business, and although a great location for sightseeing, not for young families. Disappointed as this was an expensive hotel

  • This TripAdvisor Member:
    • Liked — Very clean and spacious room
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AyshaM's Summary
Date of Stay: April 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 25-34
Member since: October 02, 2007
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Young singles
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Shopping, Other
Was this review helpful? Yes No
Check Rates
Average price*: $203 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Really disappointing”

Marina Mandarin at Marina Bay

Apr 18, 2008
3/4 found this review helpful

Request for a high floor room was ignored. Single glazed windows meant that we had unacceptable levels of traffic noise. Added to this was a really annoying water hammer from the plumbing, making sleep almost impossible. Room rate (GBP 150 per night) did not include breakfast. Carpet in room was covered in stains. Receptionist did not tell us about using the key card to operate the lift. Not a good experience. I am a regular visitor to Singapore and I've stayed in much better hotels - for less money.

  • This TripAdvisor Member:
    • Liked — nothing - was terribly disappointed
    • Disliked — dirty carpet, single glazed windows meant unacceptable levels of traffic noise, water hammer from plumbing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fayreland's Summary
Date of Stay: April 2008
Traveled with: Spouse / significant other
Visit was for: Other
Age group: 50-64
Member since: April 18, 2008
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 2 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 2 of 5 stars Service
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
Young singles
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, People with disabilities, Older travelers, Great pool scene, Tourists
I selected this hotel as a top choice for:
Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $203 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“They have everything you want .. and more!”

Marina Mandarin at Marina Bay

5 of 5 stars
Linz, Austria
Apr 9, 2008
1/1 found this review helpful

one of the nicest places i've ever been to. the rooms are pretty big, there is wireless internet connection and the bathroom is a blast.

important: you don't wait long for the elevator and safe because you can only go up if you enter your room key card.

if you go there, you have to have breakfast there at least once. the buffet is just amazing! you could probably even eat enough to last for the whole day. :-)
there's many other places to eat in the hotel (chinese of course but also italian). there's a really nice pool area if you just want to take a day off.
staff is very friendly (but that's asian i guess)!

from the hotel, there is a direct connection to the mall nearby.

the hotel is in walking distance from the so called merlion and the opera house (which kinda resembles the one in sidney).

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bczernecki's Summary
Date of Stay: November 2006
Traveled with: Family (extended)
Visit was for: Hobbies / interest / culture
Age group: 18-24
Member since: April 09, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, People with disabilities, Older travelers, Great pool scene, Families with teenagers, Tourists
I do not recommend this hotel for:
Families with young children
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Shopping, Spa
Was this review helpful? Yes No
Check Rates
Average price*: $203 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Marina Mandarin at Marina Bay

( 27-31 of 159 )
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Marina Mandarin at Marina Bay Also Known As

Address: 6 Raffles Boulevard | Marina Square, Singapore 039594, Singapore