We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Free Newsletter

Interested in Novotel Citygate Hong Kong and Hong Kong?

We'll send you updates with the latest deals, reviews and articles for Novotel Citygate Hong Kong and Hong Kong each week.

Novotel Citygate Hong Kong: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 104 Reviews
5.0 of 5 stars
69
4.0 of 5 stars
24
3.0 of 5 stars
6
2.0 of 5 stars
4
1.0 of 5 stars
1
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#10 of 159 hotels in Hong Kong
Show Hotel DetailsHide Hotel Details
  • Rooms: 440
  • Address: 51 Man Tung Road, Tung Chung Hong Kong China
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: The Novotel Citygate Hong Kong is just 5 minutes from Hong Kong International Airport and 30 minutes from the centre of Hong Kong by MTR. Close to... This description is based on information provided by the hotel.
No Business Center No Fitness Center No Free High-Speed Internet No Free Parking Pets Not Allowed Restaurant No Room Service Swimming Pool
Check Rates: $198 Avg. Price
mm/dd/yyyy mm/dd/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.

TripAdvisor Traveler Reviews

Reviews of Novotel Citygate Hong Kong

( 54-58 of 104 )
“Handy for a quick stopover, even a trip to the city”

Novotel Citygate Hong Kong

5 of 5 stars
Sydney, Australia
Sep 14, 2007
3/3 found this review helpful

The 3 minute ride from the airport is a bonus. I used this hotel a number of times in August whilst transiting into Asia. The hotel is typical Novotel, clean, well appointed and geared towards the business traveller. Even though it's a great hotel due to it's location to the airport, it also sits next to a train station. It's a 30-40 minute ride into the city so a quick shopping trip before the next flight is possible. If you don't want to travel into the city, the hotel sits on a major three level shopping centre with restaurants, cafe's, a supermarket, clothes stores, electronics and also a few outlet stores with name brands about 50% off. A perfect stopover hotel.

  • This TripAdvisor Member:
    • Liked — Location
    • Disliked — Cleanliness
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MBarr's Summary
Date of Stay: August 2007
Traveled with: Solo traveler
Visit was for: Business
Age group: 35-49
Member since: August 08, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I selected this hotel as a top choice for:
Business meeting / Event, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $198 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Five minutes away from the airport and all we could want in a hotel!”

Novotel Citygate Hong Kong

Sep 8, 2007
5/5 found this review helpful

Five minutes away from the airport and all we could want in a hotel! This hotel provides something for every weary traveler who may be using Hong Kong as a short stop.

ARRIVAL
On exiting customs and immigration it was easy to find the area for the free shuttle bus. Complimentary shuttle service to / from airport from 6am-11:45pm at 15-minute intervals, please approach A16 or B16 counter at the arrival hall. The representative from the hotel accompanied us from the counter at arrivals down to the bus. On our departure the shuttle services hadn’t commenced & taxis were waiting and it was only a few minutes and we were back at the airport to take our flight.

RECEPTION/BOOKING
We made our reservation direct on the hotel website. We found the hotel most efficient and professional from the time of our reservation & prompt responses to our emails to our first impressions on arrival. The check in time was 1400 and check out 1200. Our flight times were after and before these times so we had no issue accessing the room on arrival straight away. Check out from the hotel was a quick process and we were assisted to the waiting taxi. Very good experience overall.

ROOM
We were very impressed with our room. It was modern, clean, and just like the photos on the website. Ample space for our luggage & slippers and robes provided. It was a good size room. The bathroom is open plan that makes the room seem bigger. There is the toilet behind one opaque door and the shower hidden sleekly behind the other. This is in one of our attached photos. The bed was comfortable, the room very clean, and the mini bar/drink making facilities well disguised under the vase centre piece on entry. The flat screen TV was well disguised in a fireplace type setting mounted in the wall. The room was everything we could want in an airport hotel and it was very quiet – no noise at all! A good range of amenities were available, iron and iron board & electronic safe.

FACILITIES
The facilities provided by this hotel are ideal for the traveler spending time for a short stop in Hong Kong. There was a business centre near reception. We purchased an internet card – good to share that once the card is activated cannot be reused. The pool area is one of the nicest I have ever seen in a city hotel, especially one near an airport! Certainly take the bathers along if it is during Hong Kong’s warmer months as the swimming pool is a delight! The gym was a good size with excellent equipment. We didn’t eat at the restaurants at the hotel; we went to the shopping centre next door. There was a nice Thai restaurant in the shopping centre on the ground floor next to the supermarket – a little crazy to get a table but worth the wait.

AREA
Citygate Outlets is the shopping centre connected by escalator from the reception area. We discovered shops, restaurants, supermarket and coffee bars. There was a nice Thai restaurant in the shopping centre on the ground floor next to the supermarket – a little crazy to get a table but worth the wait. There are staff at the front that will ask how many the table is for, record the name and then give a ticket. With a microphone the number is called out and then one is taken to the table. The menu is in Thai, Chinese and English with photos for items as well. The tea that is brought straight away is charged so if one doesn’t want this make it known quickly. This hotel is also a great base to explore as through the shopping centre is the cable car to Ngong Ping Village, Po Lin Monastery with the Big Buddha. The Tung Chung MTR station is also found there as well, to the centre of Hong Kong is around thirty minutes and to nearby Disneyland about 15 minutes.

Would definitely stay here again if we had a short stop over time in Hong Kong!

  • This TripAdvisor Member:
    • Liked — The convenience to the airport, shopping centre and nearby attractoins
    • Disliked — No complaints!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
beach_specialists's Summary
Date of Stay: July 2007
Traveled with: Spouse / significant other
Visit was for: Other
Age group: 35-49
Member since: June 16, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $198 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Wish I could have stayed longer”

Novotel Citygate Hong Kong

Aug 28, 2007
3/3 found this review helpful

We stayed here for two nights and were thrilled with our accommodations. I had booked via the hotel's website, which was the cheapest I could find anywhere. When I checked in, they upgraded me from a queen jr suite to a king jr suite on the 22nd floor. The room was absolutely fabulous. Everything was very modern, tons of closet space, a large bed with a huge plasma tv mounted on the wall, and floor to ceiling windows with a fantastic view. The bathroom was absolutely my dream bathroom, with a step down large shower and bench inside, separate toilet compartment, and huge jacuzzi soaking tub. There was even a tv built into the wall with surround speakers so you could soak and watch tv.
Apparently I was booked on a business floor, so I was escorted up to the 21st floor for private checkin. I didn't take advantage of the business lounge but saw it briefly and it was very nice.
We had breakfast for 2 mornings and the buffet was excellent. Lots of different types of food, enough to please you no matter if you prefer western or asian food.
We took the MTS train to Hong Kong Disneyland and it was really easy to get to. The train station is in the adjoining mall, and then it's one stop to Sunny Bay station, where you change to the Disneyland rail which goes directly to Disneyland.
My only disappointment in this hotel was that I was only staying two nights and not longer. I will definitely pick this hotel again if I return to Hong Kong.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
snfsma's Summary
Date of Stay: August 2007
Traveled with: Family with young children
Visit was for: Personal event (wedding, ...)
Age group: 35-49
Member since: March 31, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Theme / Amusement park, Other
Was this review helpful? Yes No
Check Rates
Average price*: $198 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Wonderful and close to airport”

Novotel Citygate Hong Kong

Aug 24, 2007
2/2 found this review helpful

This was an absolutely beautiful hotel. We booked last minute, wanting a hotel near the airport, and couldn't have asked for more. The restaurant was stellar, the rooms gorgeous and the view just beautiful. Highly recommend!

  • This TripAdvisor Member:
    • Liked — Airport location, beautiful decor, exceptionally clean
    • Disliked — Liked everything!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
writesabit's Summary
Date of Stay: May 2007
Traveled with: Spouse / significant other
Visit was for: Business
Age group: 35-49
Member since: June 19, 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Pet owners
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $198 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Wow”

Novotel Citygate Hong Kong

5 of 5 stars
Israel and the US
Aug 15, 2007
2/2 found this review helpful

Best airport hotel I have ever been to.
price for HKG more than OK - $150/night
got upgraded to exec floor - 6 star!!! one of the best rooms I have ever encountered at this price range.
For transit flyers through HKG - only 5 min to the airport, frequent shuttle service (comp), very good shopping mall adjacent to the hotel, great for some fast hkg shopping without the long trip into the city.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AviD42's Summary
Date of Stay: August 2007
Member since: June 21, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 5 of 5 stars Business service
Was this review helpful? Yes No
Check Rates
Average price*: $198 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Novotel Citygate Hong Kong

( 54-58 of 104 )
Travelers Who Viewed This Property Also Viewed
Location: Hong Kong, Hong Kong Region
$244*
Check Rates
Location: Hong Kong, Hong Kong Region
$204*
Check Rates
Location: Hong Kong, Hong Kong Region
$236*
Check Rates
*Average price
Write Your Own Hotel Review
Been to Novotel Citygate Hong Kong? Share your experiences!

Do You Own Novotel Citygate Hong Kong?

Novotel Citygate Hong Kong Also Known As

Address: 51 Man Tung Road, Tung Chung, Hong Kong, China