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Novotel Citygate Hong Kong: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 104 Reviews
5.0 of 5 stars
69
4.0 of 5 stars
24
3.0 of 5 stars
6
2.0 of 5 stars
4
1.0 of 5 stars
1
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#10 of 159 hotels in Hong Kong
Show Hotel DetailsHide Hotel Details
  • Rooms: 440
  • Address: 51 Man Tung Road, Tung Chung Hong Kong China
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: The Novotel Citygate Hong Kong is just 5 minutes from Hong Kong International Airport and 30 minutes from the centre of Hong Kong by MTR. Close to... This description is based on information provided by the hotel.
No Business Center No Fitness Center No Free High-Speed Internet No Free Parking Pets Not Allowed Restaurant No Room Service Swimming Pool
Check Rates: $198 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Novotel Citygate Hong Kong

( 30-34 of 104 )
“Convenient High Quality Stopover Hotel near Airport”

Novotel Citygate Hong Kong

4 of 5 stars
London, United Kingdom
Feb 3, 2008
3/3 found this review helpful

The rooms in this modern hotel are of contemporary design and furnished to a very high standard. If you have pre-paid for the room, and don’t wish to provide credit card pre-authorisation as a deposit for using the mini-bar, they will lock it with a minimum of fuss. Room 1810, a superior double, was spotlessly clean and had a user friendly desk with a bright light above for working, Alongside the large flat panel tv with a good range of satellite channels was a panel housing a range of video input sockets for the tv including a standard pc monitor port.

Bathroom is “open plan” with just the wc and shower in opaque glass cubicles [possibly an issue for sharers in twin rooms].

Minibus to and from the airport operates every 15 mins – at the airport follow signs to ground transportation centre then take passage on the left to terminal 2 and the coach station – the hotel minibus parks towards the far end (bay 30 ish ??). If arriving at Tung Chung MTR station take exit C and follow the signs through the Mall.

Breakfast 06:30 to 10:00 at 118 HKD is rather pricey, but a branch of Delifrance in the Citygate Mall alongside the hotel has breakfasts available for around 30 HKD or there is a “Taste” supermarket in the basement of the mall with an instore bakery. The mall’s food court “Food Republic” has a fantastic choice of Asian cuisine’s.

  • This TripAdvisor Member:
    • Liked — Location
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MRC_London's Summary
Date of Stay: January 2008
Traveled with: Solo traveller
Visit was for: Other
Age group: 35-49
Member since: May 13, 2007
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 3 of 5 stars Business service
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Average price*: $198 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great hotel and people”

Novotel Citygate Hong Kong

Feb 2, 2008
1/1 found this review helpful

We stayed here for one night on our way to a cruise based on Trip Advisor feedback. We loved the hotel - the room was very modern, fully equiped, helpful staff, and wish we would have spent another night so we could go to Disneyland (which is near)! Being connected to the shopping center was wonderful which enabled us to go to supermarket and buy large sizes of toiletries for cruise. Only criticism was breakfast buffet where food was just okay. Although we knew they had a free shuttle from airport to hotel, I still emailed hotel and got a nice response immediately with complete directions and a map of counter in airport. We highly recommend this Novotel. When we go back we will stay here as it is on subway line and could take in to city easily.

  • This TripAdvisor Member:
    • Liked — the location
    • Disliked — breakfast buffet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArizonaTraveler2's Summary
Date of Stay: January 2008
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 50-64
Member since: October 26, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Older travelers, Tourists
I do not recommend this hotel for:
Young singles, Girlfriend getaway
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $198 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“great transit hotel”

Novotel Citygate Hong Kong

3 of 5 stars
Sydney, Australia
Jan 21, 2008
6/6 found this review helpful

Very modern hotel located 10 minutes drive from the international airport. We had been to Hong Kong 6 months previously so did not really want to go into the downtown area again. You could go into the city quite easily and quickly as the subway is so efficient and still return to this hotel if you wanted. We were only staying one night and then leaving early next morning for our onward flight.
It was a little tricky finding the right desk at the airport (it was A16 in Terminal 1) but when we did it was fine. We waited about 10 minutes with some other people and then were walked to our bus. Check-in was fine and our room was very modern and comfortable. The hotel is attached to a large outlet store shopping mall but more interesting to us, it had a great new food court called Food Republic with probably 20 different options for eating. We just looked and pointed and did a meg ryan - I'll have what he's having. It was yummy and very cheap.
Next morning we caught the free shuttle back to the airport. A word of warning - don't rely on the hotel for a wake up call - ours never came. But other than that, it was fine.

  • This TripAdvisor Member:
    • Liked — Proximity to airport, modern comfortable room
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lulu031's Summary
Date of Stay: September 2007
Member since: January 12, 2008
  • My ratings for this hotel are:
    • 3 of 5 stars Value
Was this review helpful? Yes No
Check Rates
Average price*: $198 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Perfect Base”

Novotel Citygate Hong Kong

5 of 5 stars
Paris, France
Jan 12, 2008
4/4 found this review helpful

We used this hotel as our base for our 10 days exploration of the HK islands. Located on the beautiful Lantau island this hotel is perfectly connected to most interesting places. It is a mere 30 minutes trip to Kowloon or HK via MTR. There are plenty of buses from the nearby station to drive you around with easy access to harbors for inter islands connections or key access to the Lantau trail. The NP360 had just reopened when we were there and we were happy to use it on day 1.

We had a king suite on the top floor and this was truly amazing. Floor to ceiling windows with beautiful panoramic views, large and comfortable bed, relaxing seating area, plenty of nice touches, huge bathroom (2 sinks, rain shower, small jacuzzy with TV, leather pouffe), nice wooden furniture, small desk and chair. The only minus point would probably be the poor quality of lightning which I found did not match the design standard of the whole place.

The hotel has a very interesting design where innovation meets comfort. Free cocktails and snacks in the exec lounge on 21st floor were great in the evening. Helpful and competent staff all the way made us feel great. Probably one of the best hotel breakfast ever with a great selection of quality and diversified products for all tastes.

Overall, a perfectly relaxing experience in an incredible city.

  • This TripAdvisor Member:
    • Liked — space in the suites
    • Disliked — lightning in the room, breakfast served until 10 AM only
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Supermercado's Summary
Date of Stay: December 2007
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 35-49
Member since: February 11, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Was this review helpful? Yes No
Check Rates
Average price*: $198 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“A super hotel”

Novotel Citygate Hong Kong

Jan 4, 2008
5/5 found this review helpful

We chose this hotel for its proximity to the airport as we had an early flight on our way home and this hotel operates a shuttle service.
On arrival we found a hotel desk at the front of the terminal and were conducted personally to the shuttle bus! Although we arrived at breakfast time, the hotel swiftly allocated us a room, so that we could freshen up and sally forth into the city promptly. The hotel is ultra modern and we had a room with a magnificent panoramic view of the skyscrapers of the Tung Chung district. The room was exceptionally well furnished and equipped. The hotel is adjacent to a very modern and extensive shopping precinct and an underground station for the 25 minute ride into the centre. The buffet dinner at very reasonable cost is an unforgettable experience and to judge from the large number of local people who partook of it, they must also be of the same opinion. This is a great place to stay particularly if you have an early start and like me are nervous about reaching the airport in good time.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GlobetrotterSurrey's Summary
Date of Stay: December 2007
Traveled with: Spouse / significant other
Visit was for: Other
Age group: 65+
Member since: December 08, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Older travelers, Tourists
I do not recommend this hotel for:
Young singles, Girlfriend getaway
Was this review helpful? Yes No
Check Rates
Average price*: $198 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Novotel Citygate Hong Kong

( 30-34 of 104 )
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Novotel Citygate Hong Kong Also Known As

Address: 51 Man Tung Road, Tung Chung, Hong Kong, China